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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $21.50 - $22.60
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k)
employee discount
Employee assistance program
Job Description
AllSaints is a globally recognized fashion brand known for its unique urban aesthetic and dedication to delivering exceptional customer experiences. With a diverse and talented team, AllSaints designs its products in-house and collaborates with a select group of suppliers and artisans worldwide to maintain sustainable production standards. The brand operates numerous retail locations across North America, including flagship stores in major cities such as New York and Los Angeles, bringing its distinctive style to a broad audience. AllSaints prides itself on fostering an inclusive workplace environment that values diversity, encourages collaboration, and promotes personal and professional growth among its employees.Show More
Job Requirements
- high school diploma or equivalent
- prior experience in retail or customer service
- ability to work full time including weekends and holidays
- strong leadership and motivational skills
- proficiency with digital systems and reporting tools
- excellent problem-solving abilities
- reliable and trustworthy
- passion for fashion and customer experience
Job Qualifications
- experience in retail management or similar leadership role
- strong knowledge of fashion retail industry
- excellent communication and interpersonal skills
- ability to work with digital customer service platforms
- proven leadership and team coaching abilities
- commercial acumen and organizational skills
- commitment to brand values and customer service excellence
Job Duties
- support brand leader and store manager in managing and motivating the team
- oversee and provide leadership to stylist team for handling customer queries via online service system
- collaborate with customer experience team to manage KPIs and SLAs
- act as product ambassador to inspire customers and team
- ensure compliance with merchandising guidelines and optimal product display
- manage day-to-day store operations including team deployment
- handle people matters such as return to work interviews, investigations, and performance management
- create and implement floor plans and staff rotas
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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