Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $41,100.00 - $66,500.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
flexible spending accounts
401(k) Plan
Paid Time Off
Parental leave
Job Description
AllSaints is a globally recognized fashion brand known for its edgy, contemporary designs and commitment to sustainability. The company prides itself on creating products designed in-house and manufactured by a select group of suppliers and artisans worldwide who adhere to sustainable practices. With a diverse team of talented individuals in various roles, AllSaints fosters a vibrant, inclusive culture that celebrates creativity, innovation, and the power of style to empower customers. The brand operates a network of retail stores across the United States and Canada, with a significant presence in Miami, Florida, where this position is based.
The opportunity ava... Show More
The opportunity ava... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in retail or customer service environments
- Strong understanding of sales targets and KPIs
- Proven ability to lead and develop a team
- Comfortable using CRM and online customer service platforms
- Ability to work flexible hours including weekends and holidays
- Reliable, honest, and trustworthy with a strong work ethic
Job Qualifications
- Experience in retail management or supervisory roles
- Strong leadership abilities with a focus on team motivation and development
- Excellent communication skills, both verbal and written
- Proficiency with digital systems and reporting technologies
- Knowledge of customer service principles and practices
- Ability to manage multiple tasks and prioritize effectively
- Passion for fashion and brand representation
Job Duties
- Support the brand leader and store manager in managing and motivating the team to deliver exceptional service
- Oversee and provide leadership to stylist team members handling first line customer queries via online systems
- Collaborate with customer experience teams to manage KPIs and SLAs for online support
- Act as an expert ambassador for AllSaints products and inspire customers and team members
- Ensure commercial presentation standards are met with attractive product displays
- Manage day-to-day store operations including team deployment, coaching, and scheduling
- Handle people management issues such as performance, attendance, and investigations in liaison with people and culture
- Create and implement floor plans and rotas independently to set the store up for success
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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