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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $23.16 - $23.93
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
flexible schedule
Job Description
Our company is a well-established retail grocery store chain committed to providing customers with high-quality products and exceptional service. With a strong presence in the local market, we pride ourselves on our dedication to customer satisfaction and operational excellence. The company fosters a collaborative and dynamic work environment where employees are empowered to contribute to our ongoing success and growth. We emphasize teamwork, accountability, and continuous improvement to maintain our reputation as a leader in the grocery retail industry.
We are currently seeking a skilled and motivated Floor Manager to join our team. This full-time exempt position plays a... Show More
We are currently seeking a skilled and motivated Floor Manager to join our team. This full-time exempt position plays a... Show More
Job Requirements
- Bachelor's degree or high school diploma or GED with relevant experience
- Minimum 4 years of experience in customer service or related field
- Ability to read and interpret business documents and technical materials
- Strong communication skills both oral and written
- High interpersonal skills for handling sensitive information
- Commitment to customer service excellence
- Proficient in computer use
- Physical ability to lift and carry heavy items (up to 50 lbs)
- Ability to work varied shifts including early mornings and late evenings
- Willingness to work in cold environments and around operating machinery
- Effective leadership and team management capabilities
Job Qualifications
- Bachelor's degree, or high school diploma or GED with at least 4 years experience in customer service, or any appropriate combination of education and experience
- Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures
- Ability to effectively present information and respond to questions from managers, clients, and general public
- Ability to calculate figures and amounts such as discounts, interest, proportions, percentages, area, mass and volume
- Effective oral and written communication skills
- High level of interpersonal skills to handle sensitive and confidential situations and documentation
- Commitment to company values and strong customer orientation
- Computer literacy
Job Duties
- Ensure proper customer service and develop relationships with large customers
- Supervise and work alongside Assistant Floor Manager, Floor Supervisors and Stockers to assure shelves are stocked and merchandise is rotated
- Develop schedules, monitor performance and recommend proper discipline as appropriate
- Train employees in job responsibilities and safe operating procedures
- Interview candidates and recommend hires
- Ensure employees perform inspections to meet HACCP regulations and conduct periodic HACCP audits
- Review inventory for product rotation to prevent shrinkage and damages
- Ensure shelf pricing is correct and reflects recent pricing and market conditions
- Supervise receiving of products and ensure proper paperwork completion
- Maintain accurate computer inventory levels through regular physical inventories and adjustments
- Supervise product ordering from vendors to ensure competitive pricing and minimal spoilage
- Coordinate proper tagging of pallets in storage racks
- Maintain cleanliness of the area including scrubbing and cleaning under pallets
- Ensure excess inventory is properly stored in overhead racks or refrigeration
- Remove trash from floor and handle properly
- Communicate low stock or out of stock information to Inventory Controller
- Ensure all signage and flyers' prices are accurate
- Coordinate proper merchandising of aisles and impulse areas
- Perform additional duties and projects as assigned
- Conduct weekly self-audits on the perishable department
- Work varied schedules including before store opening and closing duties
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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