Relais & Châteaux

Floor Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Day Shifts
Night Shifts
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Benefits

Opportunities for growth and advancement
competitive salary
Health Insurance
Dental Insurance
Paid vacation
leadership role
Collaborative team environment
family meal
Peer mentorship
employee dining discount

Job Description

Providence, located in Southern California, is one of the region's premier fine dining destinations known for its commitment to seasonality and excellence in culinary artistry. With accolades as a Michelin-starred restaurant, Providence emphasizes refined hospitality where attention to every detail shapes a memorable dining experience. The establishment combines a chef-driven approach with an atmosphere that balances professionalism and warmth, making it a celebrated venue among locals and visitors alike. The restaurant prides itself on delivering exceptional service standards, ensuring every guest feels valued and engaged from the moment they enter until the completion of their meal. The leadership team values... Show More

Job Requirements

  • Minimum 3 years of management experience in a fine dining or Michelin-starred restaurant
  • proven leadership skills managing teams of 40-50 employees
  • strong communication and organizational skills
  • knowledge of wine beer and spirits
  • proficiency with Microsoft Office and POS systems
  • ability to train and mentor staff
  • capacity to manage daily financial reports and operational tasks
  • familiarity with classic service techniques and hospitality standards

Job Qualifications

  • Minimum 3 years of experience in fine dining or luxury hospitality in a management role
  • strong leadership and organizational skills
  • professional composed and articulate
  • deep knowledge of wine beer and spirits certifications a plus
  • strong understanding of classic service technique and etiquette
  • passion for food and hospitality familiarity with global cuisine preferred
  • calm solutions oriented and confident in leading a team of 40-50
  • proficient in Microsoft Office OpenTable Aloha Canva or InDesign experience is beneficial
  • familiarity with the Los Angeles fine dining scene is a plus
  • additional language fluency is a bonus

Job Duties

  • Act as floor manager during dinner service ensuring smooth and elevated guest experiences
  • supervise and support all front-of-house team members
  • schedule and staff based on business volume and service needs
  • execute daily opening and closing procedures with consistency
  • manage daily financial reporting and nightly recaps for ownership
  • maintain and implement Providence’s high service standards
  • conduct ongoing staff training mentorship and performance assessments
  • oversee operational duties including menu updates POS adjustments reservation management and floor plan setup
  • coordinate with leadership on private dining and special event inquiries
  • order and manage FOH supplies and inventory
  • collaborate closely with the kitchen team to ensure fluid service and guest satisfaction

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

Browse restaurant and hotel jobs on OysterLink.

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