Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Discounted childcare
Free transportation
Free Meals
Discounted food and gas
Job Description
The Coeur d'Alene Casino Resort Hotel is a premier entertainment destination located in Worley, Idaho, offering guests a dynamic gaming experience combined with luxurious accommodations and exceptional customer service. As one of the prominent casino resorts in the region, it prides itself on delivering an immersive environment that caters to diverse clientele seeking both thrilling casino action and relaxing resort amenities. With a focus on community values and a commitment to excellence, the resort supports not only entertainment but also employment opportunities that foster growth and development for its staff. The Coeur d'Alene Casino Resort Hotel actively practices Indian Preference... Show More
Job Requirements
- high school education or equivalent
- must be 19 years old or older
- previous customer service experience
- must pass in house liquor service certification
- two years serving experience in full service restaurant or bar or passed level 1 front of house service tests
- ability to stand and walk for extended periods
- ability to carry 20 to 50 pounds occasionally
- good communication skills
- ability to work variable shifts
- ability to follow instructions precisely
Job Qualifications
- must be 19 years old or older
- previous customer service experience required
- must pass in house certifications before liquor services can commence
- two years previous serving experience in a full service restaurant or bar required or must have passed required level 1 front of house service tests
- cashiering skills preferred
- knowledge of various aspects of bartending required
- must be able to guide, coach, and work well with a team
- must be skilled at managing conflict and influencing outcomes
- must be adept at multi-tasking
- excellent verbal communication skills required
- excellent written communication skills preferred
- presentation and organizational skills preferred
- must be able to follow detailed instructions precisely
- should understand the theory of progressive discipline
Job Duties
- ID all customers that appear under 30 years old
- work quickly and efficiently to serve and navigate the gaming floor
- carry a radio with a headset used to communicate with gaming floor staff
- retrieve drink orders from customers and place them in the POS system for the bartender to prepare
- monitor customers and discontinue service when they appear to be intoxicated
- secure alcohol during non-operational hours in accordance with state law
- handle customer complaints in an appropriate manner
- clean up after customers leave your work area
- suggest higher cost products to produce higher ticket averages
- other projects and duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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