Coeur d'Alene Casino Resort Hotel logo

Floor Cocktail Server

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $16.00
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Discounted childcare
Free transportation
Free Meals
Discounted food
Discounted gas

Job Description

Coeur d'Alene Casino Resort & Hotel, located in Worley, Idaho, is a premier entertainment and hospitality venue offering exceptional gaming, dining, and lodging experiences. As a well-established casino resort, it combines the excitement of a modern casino floor with luxury accommodations and multiple dining options, creating a vibrant and welcoming atmosphere for guests from across the region and beyond. The resort is renowned for its commitment to quality service, community engagement, and providing a unique blend of entertainment and cultural heritage, making it a popular destination for locals and tourists alike.

The position of Casino Floor Cocktail Server at ... Show More

Job Requirements

  • high school diploma or equivalent
  • must be 19 years old or older
  • previous customer service experience required
  • must pass in house certifications before liquor services can commence
  • two years previous serving experience in a full service restaurant or bar required or must have passed required level 1 front of house service tests

Job Qualifications

  • must be 19 years old or older
  • previous customer service experience required
  • must pass in house certifications before liquor services can commence
  • two years previous serving experience in a full service restaurant or bar required or must have passed required level 1 front of house service tests
  • cashiering skills preferred
  • knowledge of various aspects of bartending required
  • must be able guide, coach, and work well with a team
  • must be skilled at managing conflict and influencing outcomes
  • must be adept at multi-tasking
  • excellent verbal communication skills required
  • excellent written communication skills preferred
  • presentation and organizational skills preferred
  • must be able to follow detailed instructions precisely
  • should understand the theory of progressive discipline

Job Duties

  • ID all customers that appear under 30 years old
  • work quickly and efficiently to serve and navigate the gaming floor
  • carry a radio with a headset used to communicate with gaming floor staff
  • retrieve drink orders from customers and place them in the POS system for the bartender to prepare
  • monitor customers and discontinue service when they appear to be intoxicated
  • secure alcohol during non-operational hours in accordance with state law
  • handle customer complaints in an appropriate manner
  • clean up after customers leave your work area
  • suggest higher cost products to produce higher ticket averages
  • other projects and duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.