Floating Teller Service Representative I Pass Road 5043
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
Life insurance
401(k) retirement plan
paid leave
Tuition Reimbursement
short term disability
long term disability
Job Description
Keesler Federal Credit Union (KFCU) is a well-established financial institution that provides a wide range of banking services designed to meet the needs of its members. As a member-owned, not-for-profit credit union, KFCU is committed to delivering exceptional financial products and services while maintaining a strong emphasis on member satisfaction and community involvement. With a reputation built on trust, integrity, and service excellence, KFCU has continually adapted to the changing financial landscape, leveraging technology and dedicated staff to ensure members receive the best possible experience. The credit union operates several branches across different regions, offering members convenient access to teller... Show More
Job Requirements
- High school education or GED
- One month to twelve months of similar or related experience
- Prior cash handling or teller experience preferred
- Ability to operate PC equipment and teller terminals accurately and efficiently
- Strong basic math skills and attention to detail
- Ability to maintain confidentiality at all times
- Dependability in job duties and attendance
- Ability to work in a team environment with team members, management, and members
- Proficiency in Microsoft Office applications
- Ability to navigate the internet
- Commitment to comply with federal regulations
- Active participation in sales and service training
Job Qualifications
- High school education or GED
- One month to twelve months of similar or related experience
- Prior cash handling or teller experience preferred
- Ability to operate PC equipment, teller terminals, printers, calculators, and currency counters accurately and at an acceptable speed
- Ability to work effectively in a team environment
- Excellent basic math skills with attention to detail
- Ability to maintain confidentiality
- Proficient in Microsoft Word, Excel, Teams, and Outlook
- Ability to navigate the internet and complete online forms
- Familiarity with emerging computer technology such as mobile devices, imaging technology, and social media
- Knowledge of home banking and bill paying services
- Active participation and successful completion of Sales and Service training
Job Duties
- Identify members properly according to credit union policies and procedures
- Accept and verify deposits and payments, perform withdrawals or loan advances within assigned limits
- Maintain control of cash by double counting all cash received and disbursed
- Resolve members' concerns, complaints, discrepancies, and problems using available resources and CRM
- Utilize sales and service training to identify potential member service needs and refer or sell credit union products and services
- Maintain high productivity by meeting or exceeding established goals
- Perform ATM frontline maintenance and balance ATMs according to procedures
- Process night depository and ATM deposits as directed
- Uphold member information confidentiality
- Accurately balance cash drawer and cash recyclers daily
- Maintain proficiency in all necessary computer programs
- Complete all training for the teller position with acceptable grades
- Ensure compliance with federal regulations including BSA, OFAC, Reg CC, and Red Flag Program
- Assist in maintaining branch appearance and clean workspace
- Perform miscellaneous duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: