Floating Starbucks Team Manager Shelburne Road #165
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.75 - $28.75
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Disability insurance
Job Description
Price Chopper is a well-established grocery store chain known for its commitment to quality products and exceptional customer service. With numerous locations across the regions it serves, Price Chopper has built a strong reputation for community engagement and customer satisfaction. Within its stores, Starbucks departments are integrated to provide customers with high-quality coffee and beverages, enhancing the overall shopping experience. As a part of this collaborative environment between Price Chopper and Starbucks, the company seeks to maintain excellence in service, product quality, and operational efficiency. This partnership aims to merge the values and principles of both brands to deliver an... Show More
Job Requirements
- Must be 18 years of age
- High school diploma or GED
- Ability to manage department operations independently
- Ability to manage effectively in a fast-paced environment
- Ability to manage multiple situations simultaneously
- Ability to manage resources to ensure service levels are achieved
- Strong interpersonal skills
- Knowledge of customer service techniques
- Knowledge of supervisory practices and procedures
- Organization and planning skills
- Ability to communicate clearly and concisely
- Ability to handle confidential and sensitive information
- Strong leadership skills
- Ability to coach and mentor others
Job Qualifications
- High school diploma or GED
- Ability to manage others and demonstrate follow-through to achieve results
- Strong leadership skills with ability to coach and mentor
- Knowledge of customer service techniques
- Knowledge of supervisory practices and procedures
- Strong operational skills in a customer-service environment
- Ability to communicate clearly and concisely both orally and in writing
- Ability to plan and prioritize workload
- Strong problem-solving skills
- Team-building skills
- College degree in business or a closely related field may substitute for some required experience
Job Duties
- Drive the implementation of Starbucks company programs by developing action plans and motivating the team
- Display a customer comes first attitude by training and holding partners accountable for delivering legendary customer service
- Manage with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks and Price Chopper
- Plan, identify, communicate, and delegate appropriate responsibilities and practices to store partners to ensure smooth flow of operations
- Provide coaching and direction to the store team to take action and achieve operational goals
- Monitor and manage department staffing levels to ensure partner development and talent acquisition
- Solicit customer feedback to understand customer needs and utilize management information tools to analyze financial reports and address trends in department performance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.