Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $24.00 - $29.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Flexible work schedule
Travel reimbursement
Job Description
Quantum Residential is a leading property management company specializing in multi-family residential properties. With a commitment to providing exceptional living experiences for residents, Quantum Residential manages a diverse portfolio of properties that range from affordable housing to luxury apartments. Known for its innovative management strategies and emphasis on resident satisfaction, the company focuses on maintaining high occupancy rates while ensuring compliance with regulatory standards and financial policies. Quantum Residential values professionalism, effective communication, and a collaborative team environment, which are foundational to its success in a competitive market.
This position of Multi-Family Property Manager is designed to float between multipl... Show More
This position of Multi-Family Property Manager is designed to float between multipl... Show More
Job Requirements
- High school diploma or equivalent
- Minimum two years related experience in property management or training preferred
- Ability to manage leasing and multi-family properties
- Certification in property management such as ARM, CAM, or NALP preferred
- Bookkeeping experience
- Effective communication skills
- Safety conscious
- Ability to assert oneself
- Attention to detail
- Ability to work well under pressure
- Self-motivated and self-directed
- Ability to work with or without direct supervision
- Ability to be a team leader
- Proficient in MS Office applications
- Valid driver’s license and liability insurance
- Ability to perform move-in inspections and maintain legal records
- Compliance with regulatory agencies and affordable housing guidelines
Job Qualifications
- High school diploma or general education degree (GED)
- Two years related experience in property management or training preferred
- Equivalent combination of education and experience considered
- Proficient in MS Office including email, word, and excel
- Knowledge of office management systems and procedures
- Excellent time management skills
- Ability to multi-task and prioritize work
- Attention to detail and problem-solving skills
- Ability to read and interpret emails, financial and instructional documents, rental agreements, and procedure manuals
- Ability to calculate discounts, interest, commissions, proportions, percentages
- Reasoning skills to add, subtract, multiply and divide with units of money, weight, volume, distance
- Valid driver’s license and liability insurance
- Willingness to travel out-of-town for conferences
Job Duties
- Respond effectively to telephone inquiries to generate prospective resident visits to the property
- Show and demonstrate apartments, utilizing sales skills to demonstrate market-ready product and availability to close prospects
- Follow-up with prospective residents
- Monitor telephone and walk-in traffic at property via guest cards and traffic logs
- Walk model tour route and open models daily to ensure quality presentation
- Obtain lease information and complete lease applications
- Conduct required credit and reference checks
- Set up and maintain lease files
- Conduct periodic market surveys as requested
- Encourage resident retention by contacting all residents on renewal report not currently on lease or with leases set to expire
- Secure at minimum the industry average of the overall closed leases at the property
- Perform move-in inspections with new residents
- Review welcome packet with new resident in a timely manner
- Maintain legal records/files
- Input daily activity on daily and vacancy reports
- Prepare and process resident service requests
- Assist with resident problems and complaints concerning rent payments and service requests
- Assist with preparation of newsletters and promotion flyers
- Assist with the planning of community activities and events
- Ensure personnel respond to resident requests or complaints in a timely, efficient, courteous manner
- Operate property within financial guidelines established by regional property manager and owner
- Collect, record and deposit rental payments, application fees, security deposits
- Maintain account records and journals and make bank deposits
- Prepare weekly and monthly reports as required
- Assist in preparing legal actions for evictions as necessary
- Comply with all regulatory agencies and investors for affordable housing
- Ensure administrative and building operations comply with regulatory agencies
- Conduct initial certifications, annual re-certifications, rent increases, and utility allowances per LIHTC and HUD guidelines
- Prepare sites for management and occupancy reviews, REAC, HQS, regulatory audits and inspections
- Perform overall management of building in case of staffing shortages
- Direct supervision of office and maintenance staff including timecard approvals
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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