Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $47,100.00 - $70,400.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k
Paid Time Off
Weekly Payroll
Mileage reimbursement
Career growth opportunities
Sundays Off
Job Description
InTown Suites is a leading hotel chain that provides affordable, extended-stay accommodations designed to deliver comfort and convenience to travelers and long-term guests. Known for its commitment to quality service and guest satisfaction, InTown Suites operates numerous properties across various markets, each tailored to meet the needs of budget-conscious travelers seeking a home-like atmosphere. The company prides itself on its dedicated team, fostering an environment that supports career growth, staff development, and operational excellence. InTown Suites emphasizes thorough training programs, supportive leadership, and a culture that values teamwork and guest service, making it a preferred choice for both guests and... Show More
Job Requirements
- Minimum 3 years experience in management and supervisory experience
- high school diploma preferred or equivalent combination of education and experience
- valid driver’s license
- current auto insurance
- functioning automobile
- ability to communicate in English
- ability to interpret hotel reports and data
- mathematical proficiency for financial tasks
- general computer skills
- thorough knowledge of front office management
- knowledge of related department operations and service standards
- strong communication skills
- ability to work long hours
- multitasking capabilities
- sound judgment and problem-solving skills
- sales knowledge
- flexibility for travel and overnight stays
Job Qualifications
- Minimum 3 years experience in management and supervisory roles
- high school diploma preferred but not required as any combination of education and experience equivalent to graduation from high school is considered
- possess a valid driver’s license, current auto insurance, and a functioning automobile
- ability to read, speak, write and understand English for effective communication
- ability to read, understand and interpret information in reports and hotel data
- sufficient mathematical skills for forecasts and financial calculations
- general computer proficiency and thorough knowledge of Front Office/Front Desk management
- thorough knowledge of related department operations, service standards, guest relations, and up selling techniques
- ability to compose and express thoughts clearly
- ability and flexibility to work long hours regularly and as business demands
- ability to manage multiple activities often in stressful situations
- ability to make effective judgments and solve guest and operational problems
- salesmanship and knowledge of the local competitive landscape
Job Duties
- Operates properties in the absence of a General Manager as needed
- follows General Manager daily flow when acting as a General Manager
- develops expertise on computer operating system
- assists in recruitment of General Managers and other property staff
- provides training, development and support of property staff
- drives sales through sales calls and other local marketing at the direction of the Regional Operations Manager
- ensures and provides excellent guest service
- identifies and manages repair and maintenance issues
- identifies and follows up on life/safety issues and inspection issues
- notifies Regional Operations Manager immediately of any safety, security and/or violations of policy
- notifies Regional Operations Manager of any guest concerns
- monitors competitors in markets as directed by the Regional Operations Manager
- helps meet budgets through effective cost and inventory control
- helps properties maximize financial performance
- travel and/or overnight stay will be required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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