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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $23.16
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Training and Development
Travel reimbursement
Job Description
FiveStar is a leading retail company that operates a network of stores focused on delivering exceptional customer service, quality products, and an engaging shopping experience. With a dedication to upholding high standards in all aspects of store operations, FiveStar strives to maintain a friendly and professional environment for both customers and team members. The company emphasizes training and development, ensuring its staff is well-equipped to meet customer needs and uphold company policies and procedures. Known for its customer-first approach, FiveStar fosters a culture of teamwork, integrity, and continuous improvement across all its locations.
The role of Floating General Manage... Show More
The role of Floating General Manage... Show More
Job Requirements
- High school diploma, GED, or equivalent experience
- 1+ years of retail management experience or equivalent educational background
- a valid driver's license
- must be at least 18
- professional appearance and a positive attitude
- team player, customer focused, honest, hardworking, and excellent attendance
- basic computer skills
- ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays
- ability to travel to various FiveStar locations as assigned (typically day travel only)
- daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation
- ability to work in varying seasonal weather conditions
Job Qualifications
- High school diploma, GED, or equivalent experience
- 1+ years of retail management experience or equivalent educational background
- professional appearance and a positive attitude
- team player, customer focused, honest, hardworking, and excellent attendance
- basic computer skills
Job Duties
- Proficient in customer service, management, and food service responsibilities and is hands-on in daily operations
- partners with FiveStar team to provide customers with service as outlined by the company's policies and procedures
- ensures timely and thorough training of store team
- effectively addresses issues at store level to assure long-term problem resolution
- educates store team and follows up on policies and communications
- merchandising and ensuring adequate inventory levels (evaluate displays, pricing, promotional signage, out of stocks)
- practices and promotes the FiveStar treatment (friendly atmosphere, customer's needs met, suggestive selling)
- ensures inventory control methods are in place, equipment is in good condition, adequate staffing, following labor budget, completing accounting and paperwork tasks timely, and safety and robbery prevention guidelines in place
- oversee food operation, evaluating appearance of food service areas, food quality, tracking, promotions, signage, and following food service guidelines
- review P&L statements and implement changes to improve store performance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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