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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $45,000.00 - $67,300.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k
Paid Time Off
Mileage reimbursement
Career growth opportunities
Weekly Payroll
Sundays Off
Job Description
InTown Suites is a nationally recognized brand within the extended stay hotel industry, known for offering affordable and comfortable accommodations across multiple markets. As a part of a dynamic hospitality company, InTown Suites focuses on providing guests with quality service, convenience, and value, meeting the needs of travelers on business, relocation customers, and those seeking temporary housing solutions. The company prides itself on its commitment to operational excellence, guest satisfaction, and employee development, fostering a work environment centered on teamwork and growth opportunities.
The Floating General Manager role at InTown Suites is a vital position within the company’s operational hierar... Show More
The Floating General Manager role at InTown Suites is a vital position within the company’s operational hierar... Show More
Job Requirements
- Minimum 3 years experience in management and supervisory roles
- High school diploma or equivalent education and experience
- Valid driver’s license
- Current auto insurance
- Access to a functioning automobile
- Ability to communicate effectively in English
- Proficiency in reading and interpreting reports and hotel information
- Strong mathematical skills for financial calculations
- Computer proficiency including front office systems
- Knowledge of hospitality service standards and guest relations
- Excellent communication skills
- Flexibility to work extended hours
- Capacity to manage multiple tasks in high-pressure environments
- Sound judgment and problem-solving ability
- Sales and marketing knowledge
Job Qualifications
- Minimum 3 years’ experience in management and supervisory experience
- High school diploma is preferred but not required as any combination of education and experience equivalent to graduation from high school is considered
- Valid driver’s license, current auto insurance, and a functioning automobile
- Ability to read, speak, write and understand English
- Ability to read, understand, and interpret reports and internal hotel information
- Sufficient mathematical skills to prepare forecasts and reports, calculate room revenue, average rate, occupancy percentage, labor costs, and balance cash bank
- General computer proficiency and thorough knowledge of Front Office/Front Desk management
- Thorough knowledge of related department operations including service standards, guest relations, etiquette, and up selling techniques
- Ability to compose and express thoughts clearly for effective communication
- Ability and flexibility to work long hours regularly and as business demands
- Ability to manage multiple activities often in stressful situations
- Ability to make effective judgment on front office operations and staff and solve guest and operational problems
- Salesmanship and knowledge of the local competitive landscape
Job Duties
- Operates properties in the absence of a General Manager as needed
- Follows General Manager daily flow when acting as a General Manager
- Develop expertise on computer operating system
- Assists in recruitment of General Managers and other property staff
- Training, development and support of property staff
- Drive sales through sales calls and other local marketing at the direction of the Regional Operations Manager
- Ensure and provide excellent guest service
- Identify and manage repair and maintenance issues
- Identify and follow up on life/safety issues and inspection issues
- Notify Regional Operations Manager immediately of any safety, security and/or violations of policy
- Notify Regional Operations Manager of any guest concerns
- Monitor competitors in markets as directed by the Regional Operations Manager
- Helps meet budgets through effective cost and inventory control
- Helps properties maximize financial performance
- Travel and/or overnight stay will be required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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