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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $43,200.00 - $64,600.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k
Paid Time Off
Mileage reimbursement
Weekly Payroll
Career growth opportunities
Sundays Off
Job Description
InTown Suites is a well-established hotel chain known for providing extended stay accommodations to travelers seeking comfort, convenience, and affordability. As part of a larger hospitality company, InTown Suites operates numerous properties across various markets with a commitment to exceptional guest service and operational excellence. InTown Suites prides itself on creating environments that cater to the unique needs of long-term guests, blending the comforts of home with the convenience of hotel amenities. The company values its employees and strives to foster a supportive work culture emphasizing career growth, comprehensive training, and team collaboration.
The Floating General Manager role at ... Show More
The Floating General Manager role at ... Show More
Job Requirements
- Minimum 3 years experience in management and supervision
- high school diploma or equivalent combination of education and experience
- valid driver’s license
- current auto insurance
- own reliable automobile
- ability to communicate effectively in English
- proficiency in reading and interpreting hotel reports
- basic mathematical skills
- general computer skills and front desk management knowledge
- knowledge of service standards and guest relations
- strong communication skills
- flexibility for long hours and work under stress
- ability to multitask and organize work
- decision-making ability in front office operations
- salesmanship skills
- willingness to travel extensively
Job Qualifications
- Minimum 3 years’ experience in management and supervisory experience
- high school diploma preferred but not required with equivalent education and experience accepted
- possess a valid driver’s license, current auto insurance, and a functioning automobile
- ability to read, speak, write and understand English language
- ability to read, understand, and interpret hotel reports and internal information
- sufficient mathematical skills to prepare forecasts and reports, calculate room revenue, average rate, occupancy percentage and labor costs
- possess general computer proficiency and thorough knowledge of Front Office/Front Desk management
- possess thorough knowledge of related department operations including service standards, guest relations, etiquette, and up-selling techniques
- ability to compose and express thoughts clearly
- salesmanship and knowledge of the local competitive landscape
Job Duties
- Operates properties in the absence of a General Manager as needed
- follows General Manager daily flow when acting as a General Manager
- develops expertise on computer operating system
- assists in recruitment of General Managers and other property staff
- provides training, development and support of property staff
- drives sales through sales calls and other local marketing at the direction of the Regional Operations Manager
- ensures and provides excellent guest service
- identifies and manages repair and maintenance issues
- identifies and follows up on life/safety issues and inspection issues
- notifies Regional Operations Manager immediately of any safety, security and/or violations of policy
- notifies Regional Operations Manager of any guest concerns
- monitors competitors in markets as directed by the Regional Operations Manager
- helps meet budgets through effective cost and inventory control
- helps properties maximize financial performance
- travel and/or overnight stay will be required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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