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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k
Paid Time Off
Mileage reimbursement
Weekly Payroll
Career growth opportunities
Sundays Off
Job Description
InTown Suites is a well-established hospitality company specializing in providing comfortable and affordable extended-stay hotel accommodations. With a focus on delivering excellent guest service and maintaining high operational standards, InTown Suites operates properties across multiple markets, catering to business travelers, families, and individuals seeking convenient and reliable accommodations. The company prides itself on fostering a supportive and dynamic work environment where employees can grow and develop their careers within the hospitality industry. As part of its commitment to quality, InTown Suites seeks dedicated professionals who can uphold its reputation for service excellence and operational efficiency.
The Floating General Ma... Show More
The Floating General Ma... Show More
Job Requirements
- Minimum 3 years experience in management and supervisory experience
- High school diploma preferred but not required
- Valid driver’s license
- Current auto insurance
- Functioning automobile
- Ability to read, speak, write and understand English
- Ability to read, understand, and interpret reports and hotel information
- Sufficient mathematical skills for forecasts and reports
- General computer proficiency
- Ability to work long hours and manage multiple activities
- Ability to make effective judgments and solve problems
- Salesmanship skills
Job Qualifications
- Minimum 3 years experience in management and supervisory experience is required
- Ability to read, speak, write and understand English language
- Ability to read, understand, and interpret information found in reports and internal hotel information
- Sufficient mathematical skills to prepare forecasts and reports, calculate room revenue, average rate, occupancy percentage and labor costs, count and balance cash bank
- General computer proficiency and knowledge of Front Office/Front Desk management
- Knowledge of related department operations including service standards, guest relations, etiquette, and up selling techniques
- Ability to compose and express thoughts clearly
- Ability and flexibility to work long hours as business conditions demand
- Ability to manage multiple activities in stressful situations, organize oneself and others
- Ability to make effective judgment on front office operations and staff, and solve guest and operational problems
- Salesmanship and knowledge of the local competitive landscape
Job Duties
- Operates properties in the absence of a General Manager as needed
- Follows General Manager Daily Flow when acting as a General Manager
- Develop expertise on computer operating system
- Assists in recruitment of General Managers and other property staff
- Training, development and support of property staff
- Drive sales through sales calls and other local marketing at the direction of the Regional Operations Manager
- Ensure and provide excellent guest service
- Identify and manage repair and maintenance issues
- Identify and follow up on life/safety issues and inspection issues
- Notify Regional Operations Manager immediately of any safety, security and/or violations of policy
- Notify Regional Operations Manager of any guest concerns
- Monitor competitors in markets as directed by the Regional Operations Manager
- Helps meet budgets through effective cost and inventory control
- Helps properties maximize financial performance
- Travel and/or overnight stay will be required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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