Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Easy to follow training programs
supportive team
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401K with company match
Paid Time Off
Weekly Payroll
Mileage reimbursement
Career growth opportunities
Sundays Off
Job Description
InTown Suites is a reputable hotel company operating a network of extended stay hotels that cater to travelers seeking comfortable, affordable accommodations with convenient amenities. Known for its commitment to quality service and guest satisfaction, InTown Suites provides a welcoming environment with well-maintained properties across various markets. The company focuses on offering value-for-money stays with flexible lease options and a host of amenities designed to meet the needs of business travelers, families, and long-term guests. As part of its growth and operational excellence strategy, InTown Suites continuously seeks dedicated professionals who can contribute to maintaining high standards and achieving business... Show More
Job Requirements
- Minimum 3 years’ experience in management and supervisory experience
- High school diploma preferred but any combination of education and experience equivalent to graduation from high school is considered
- Possess a valid driver’s license
- Current auto insurance
- Functioning automobile
- Ability to read, speak, write and understand English
- Ability to read, understand, and interpret information found in a variety of reports and other internal hotel information
- Sufficient mathematical skills to prepare forecasts and reports, calculate room revenue, average rate, occupancy percentage and labor costs, count and balance a cash bank
- General computer proficiency
- Thorough knowledge of Front Office/Front Desk management
- Thorough knowledge of related department operations including service standards, guest relations and upselling techniques
- Ability to compose and express thoughts clearly
- Ability to work long hours and as business demands
- Ability to manage multiple activities and organize work
- Ability to make effective judgments on front office operations and staff
- Salesmanship and knowledge of the local competitive landscape
Job Qualifications
- Minimum 3 years’ experience in management and supervisory experience
- High school diploma preferred but any combination of education and experience equivalent to graduation from high school is considered
- Possess a valid driver’s license, current auto insurance, and a functioning automobile
- Ability to read, speak, write and understand English
- Ability to read, understand, and interpret information found in a variety of reports and other internal hotel information
- Sufficient mathematical skills to prepare forecasts and reports, calculate room revenue, average rate, occupancy percentage and labor costs, count and balance a cash bank
- Possess general computer proficiency and thorough knowledge of Front Office/Front Desk management
- Possess thorough knowledge of related department operations including service standards/techniques, guest relations, etiquette, and upselling techniques
- Ability to compose and express thoughts clearly and understandably
- Ability and flexibility to work long hours regularly and as business conditions demand
- Ability to manage multiple activities, organize oneself and the efforts of others
- Ability to make effective judgment on all facets of front office operations and staff, and solve guest and operational problems
- Salesmanship and knowledge of the local competitive landscape
Job Duties
- Operates properties in the absence of a General Manager as needed
- Follows General Manager daily flow when acting as a General Manager
- Develop expertise on computer operating system
- Assists in recruitment of General Managers and other property staff
- Training, development and support of property staff
- Drive sales through sales calls and other local marketing at the direction of the Regional Operations Manager
- Ensure and provide excellent guest service
- Identify and manage repair and maintenance issues
- Identify and follow up on life/safety issues and inspection issues
- Notify Regional Operations Manager immediately of any safety, security and/or violations of policy
- Notify Regional Operations Manager of any guest concerns
- Monitor competitors in markets as directed by the Regional Operations Manager
- Helps meet budgets through effective cost and inventory control
- Helps properties maximize financial performance
- Travel and/or overnight stay will be required
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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