InTown Suites logo

InTown Suites

Floating General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $48,900.00 - $73,100.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k
Paid Time Off
Weekly Payroll
Mileage reimbursement
Career growth opportunities
Sundays Off

Job Description

InTown Suites is a trusted brand in the extended stay hotel industry, known for providing affordable, comfortable accommodations across various markets. The company prides itself on its dedication to excellent customer service, operational excellence, and maintaining high standards across its properties. InTown Suites offers a range of amenities tailored to the long-term traveler, ensuring guests experience convenience and a welcoming environment during their stay. With a growing presence, the company is committed to building a strong team that supports both customer satisfaction and operational efficiency.

The Floating General Manager role at InTown Suites is a unique and dynamic position... Show More

Job Requirements

  • Minimum 3 years management and supervisory experience
  • High school diploma or equivalent combination of education and experience
  • Valid driver’s license
  • Current auto insurance
  • Functioning automobile
  • Ability to communicate effectively in English
  • Ability to interpret hotel reports and operational data
  • General computer proficiency
  • Knowledge of front office management
  • Ability to work long and flexible hours
  • Ability to handle multiple tasks and stressful situations
  • Ability to make sound operational decisions
  • Willingness to travel extensively within the market
  • Ability to stay overnight at different properties

Job Qualifications

  • Minimum 3 years experience in management and supervisory experience
  • High school diploma is preferred but not required as any combination of education and experience equivalent to graduation from high school is considered
  • Possess a valid driver’s license, current auto insurance, and a functioning automobile
  • Ability to read, speak, write and understand the English language
  • Ability to read, understand, and interpret information found in reports and other internal hotel information
  • Sufficient mathematical skills to prepare forecasts and reports, calculate room revenue, average rate, occupancy percentage and labor costs, count and balance a cash bank
  • Possess general computer proficiency and thorough knowledge of Front Office/Front Desk management
  • Possess thorough knowledge of related department operations including service standards, guest relations and etiquette, and upselling techniques
  • Ability to compose and express thoughts clearly
  • Ability and flexibility to work long hours as business demands
  • Ability to manage multiple activities in stressful situations
  • Ability to make effective judgment on all facets of front office operations and staff
  • Salesmanship and knowledge of local competitive landscape

Job Duties

  • Operates properties in the absence of a General Manager as needed
  • Follows General Manager Daily Flow when acting as a General Manager
  • Develop expertise on computer operating system
  • Assists in recruitment of General Managers and other property staff
  • Training, development and support of property staff
  • Drive sales through sales calls and other local marketing at the direction of the Regional Operations Manager
  • Ensure and provide excellent guest service
  • Identify and manage repair and maintenance issues
  • Identify and follow up on life/safety issues and inspection issues
  • Notify Regional Operations Manager immediately of any safety, security and/or violations of policy
  • Notify Regional Operations Manager of any guest concerns
  • Monitor competitors in markets as directed by the Regional Operations Manager
  • Helps meet budgets through effective cost and inventory control
  • Helps properties maximize financial performance
  • Travel and/or overnight stay will be required

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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