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InTown Suites

Floating General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Easy to follow training programs
Supportive team throughout onboarding process
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401K with company match
Paid Time Off
Weekly Payroll
Mileage reimbursement
Career growth opportunities
Sundays Off

Job Description

InTown Suites is a well-established hotel company known for providing affordable, extended-stay accommodations across multiple markets. Our properties cater to a diverse range of guests, including business travelers, relocating families, and individuals seeking convenient, comfortable, and cost-effective lodging options. The brand prides itself on maintaining high standards of guest service, operational excellence, and efficient property management. As a growing company in the hospitality industry, InTown Suites offers dynamic career opportunities for those passionate about hospitality and looking to advance within a supportive team environment.

We are currently seeking a Floating General Manager to oversee the operations of one... Show More

Job Requirements

  • Minimum 3 years experience in management and supervisory experience is required
  • High school diploma is preferred but not required as any combination of education and experience equivalent to graduation from high school is considered
  • Possess a valid driver’s license, current auto insurance, and a functioning automobile
  • Ability to read, speak, write and understand the English language
  • Ability to read, understand, and interpret information found in reports and internal hotel information
  • Sufficient mathematical skills to prepare forecasts and reports
  • Possess general computer proficiency and thorough knowledge of Front Office management
  • Possess thorough knowledge of department operations, guest relations, and up selling techniques
  • Ability to compose and express thoughts clearly
  • Ability and flexibility to work long hours regularly and as needed
  • Ability to manage multiple activities and organize work and others
  • Ability to make effective judgment on front office operations and staff
  • Ability to solve guest and operational problems effectively
  • Salesmanship and knowledge of the local competitive landscape

Job Qualifications

  • Minimum 3 years experience in management and supervisory roles
  • High school diploma preferred but not required
  • Valid driver’s license, current auto insurance, and functioning automobile
  • Ability to read, speak, write and understand English
  • Ability to interpret reports and internal hotel information
  • Proficient mathematical skills for financial reporting
  • General computer proficiency with Front Office management knowledge
  • Knowledge of service standards, guest relations and up selling techniques
  • Strong communication and problem-solving abilities
  • Ability to manage multiple activities and work under stress
  • Salesmanship and knowledge of local competitive landscape

Job Duties

  • Operates properties in the absence of a General Manager as needed
  • Follows General Manager Daily Flow when acting as a General Manager
  • Develop expertise on computer operating system
  • Assists in recruitment of General Managers and other property staff
  • Training, development and support of property staff
  • Drive sales through sales calls and other local marketing at the direction of the Regional Operations Manager
  • Ensure and provide excellent guest service
  • Identify and manage repair and maintenance issues
  • Identify and follow up on life/safety issues and inspection issues
  • Notify Regional Operations Manager immediately of any safety, security and/or violations of policy
  • Notify Regional Operations Manager of any guest concerns
  • Monitor competitors in markets as directed by the Regional Operations Manager
  • Helps meet budgets through effective cost and inventory control
  • Helps properties maximize financial performance
  • Travel and/or overnight stay will be required

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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