Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401K with company match
Paid Time Off
Mileage reimbursement
Weekly Payroll
Career growth opportunities
Sundays Off
Job Description
InTown Suites is a well-established hotel company recognized for providing affordable and comfortable extended-stay accommodations across various markets. As a leader in the hospitality industry, InTown Suites is committed to delivering exceptional guest experiences and maintaining high operational standards within all of their properties. Known for its dedication to a supportive and efficient work environment, the company continuously seeks to enhance guest satisfaction through well-trained staff and effective management practices. InTown Suites offers a dynamic workplace culture that values both employee growth and innovative management strategies, ensuring their properties remain competitive and successful in the hospitality market.
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Job Requirements
- Minimum 3 years of management and supervisory experience
- possess a valid driver’s license, current auto insurance, and a functioning automobile
- ability to read, speak, write and understand English
- ability to interpret reports and internal hotel data
- mathematical proficiency sufficient for financial calculations
- general computer proficiency with knowledge of front office management
- ability to work long hours regularly
- ability to manage multiple activities under stress
- strong communication skills
- flexibility to travel extensively and stay overnight as required
Job Qualifications
- Minimum 3 years’ experience in management and supervisory experience
- high school diploma preferred but not required as any combination of education and experience equivalent to graduation from high school is considered
- ability to read, speak, write and understand the English language
- ability to read, understand, and interpret information found in a variety of reports and other internal hotel information
- sufficient mathematical skills to prepare forecasts and reports, calculate room revenue, average rate, occupancy percentage and labor costs, count and balance a cash bank
- general computer proficiency and thorough knowledge of Front Office/Front Desk management
- thorough knowledge of related department operations including service standards/techniques, guest relations and etiquette, and up selling techniques
- ability to compose and express thoughts in a clear and understandable way
- ability and flexibility to work long hours on a regular basis and as business conditions demand
- ability to manage multiple activities often in stressful situations, organize oneself/one’s work, and the efforts of others
- ability to make effective judgment on front office operations and staff, and solve guest and operational problems
- salesmanship and knowledge of the local competitive landscape
Job Duties
- Operates properties in the absence of a General Manager as needed
- follows General Manager daily flow when acting as a General Manager
- develop expertise on computer operating system
- assists in recruitment of General Managers and other property staff
- training, development and support of property staff
- drive sales through sales calls and other local marketing at the direction of the Regional Operations Manager
- ensure and provide excellent guest service
- identify and manage repair and maintenance issues
- identify and follow up on life/safety issues and inspection issues
- notify Regional Operations Manager immediately of any safety, security and/or violations of policy
- notify Regional Operations Manager of any guest concerns
- monitor competitors in markets as directed by the Regional Operations Manager
- helps meet budgets through effective cost and inventory control
- helps properties maximize financial performance
- travel and/or overnight stay will be required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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