Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k
Paid Time Off
Mileage reimbursement
Weekly Payroll
Career growth opportunities
Sundays Off
Job Description
InTown Suites is a well-established hotel chain dedicated to providing comfortable, affordable, and quality extended-stay accommodations for travelers across multiple markets. Known for its commitment to guest satisfaction and operational excellence, InTown Suites offers a range of properties designed to meet the needs of both short-term and long-term guests. The company emphasizes a supportive work environment and opportunities for career growth, promoting a culture of teamwork and continuous improvement within its network of hotels. Each property is managed with a focus on delivering excellent customer service, effective management practices, and operational efficiency to maximize financial performance and guest satisfaction. InTown... Show More
Job Requirements
- Minimum 3 years experience in management and supervisory roles
- High school diploma preferred or equivalent education and experience
- Valid driver’s license, current auto insurance and functioning automobile required
- Ability to communicate effectively in English
- Proficient in reading and interpreting reports
- Computer proficient with front desk management systems
- Knowledgeable in department operations and guest relations
- Able to work long hours and manage stress
- Willingness to travel extensively within the market
- Capable of making sound operational judgments
- Must be physically able to meet job demands
Job Qualifications
- Minimum 3 years management and supervisory experience
- Valid driver’s license, current auto insurance and a functioning automobile
- Ability to read, speak, write and understand English
- Ability to read, understand and interpret reports and hotel information
- Sufficient math skills to prepare forecasts and reports
- General computer proficiency and knowledge of Front Office management
- Knowledge of related department operations including service standards, guest relations and up selling
- Ability to compose and express thoughts clearly
- Ability and flexibility to work long hours as needed
- Ability to manage multiple activities in stressful situations
- Ability to make effective judgment and solve guest and operational problems
- Salesmanship and knowledge of local competitive landscape
Job Duties
- Operate properties in the absence of a General Manager as needed
- Follow General Manager Daily Flow when acting as a General Manager
- Develop expertise on computer operating system
- Assist in recruitment of General Managers and other property staff
- Train, develop and support property staff
- Drive sales through sales calls and local marketing
- Ensure and provide excellent guest service
- Identify and manage repair and maintenance issues
- Identify and follow up on life/safety and inspection issues
- Notify Regional Operations Manager of safety, security, policy violations and guest concerns
- Monitor competitors in markets as directed
- Help meet budgets through cost and inventory control
- Help properties maximize financial performance
- Travel and/or overnight stay as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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