Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $50,000.00 - $55,000.00
Work Schedule
Standard Hours
Benefits
Easy to follow training programs
Supportive team throughout the onboarding process
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401K with company match
3 weeks of PTO
Weekly Payroll
Mileage reimbursement
Career growth opportunities
Sundays Off
Job Description
InTown Suites is a leading extended stay hotel brand dedicated to providing comfortable and affordable accommodations for travelers across various markets. Known for its welcoming atmosphere and convenient locations, InTown Suites offers guests a home-like environment with all the essential amenities needed for both short and long-term stays. The company focuses on operational excellence, guest satisfaction, and maintaining high standards across all its properties. Their commitment to quality service is reflected in their team-oriented work culture and a strong support system for management staff.
The role of Floating General Manager at InTown Suites is a dynamic position that requires flexibility... Show More
The role of Floating General Manager at InTown Suites is a dynamic position that requires flexibility... Show More
Job Requirements
- Minimum 3 years’ experience in management and supervisory experience is required
- high school diploma is preferred but not required as any combination of education and experience equivalent to graduation from high school is considered
- possess a valid driver’s license, current auto insurance, and a functioning automobile
- ability to read, speak, write and understand the English language in order to interact with guests and staff and handle administrative duties
- ability to read, understand, and interpret information found in a variety of reports and other internal hotel information
- sufficient mathematical skills in order to prepare forecasts and reports, calculate room revenue, average rate, occupancy percentage and labor costs, count and balance a cash bank
- possess general computer proficiency and possess thorough knowledge of Front Office/Front Desk management
- possess thorough knowledge of related department operations, which includes service standards, guest relations and etiquette, and up selling techniques
- ability to compose and express thoughts in a clear and understandable way
- ability and flexibility to work long hours on a regular basis and as business conditions demand
- ability to manage multiple activities often in stressful situations, organize oneself/one’s work, and the efforts of others
- ability to make effective judgment on all facets of front office operations and staff, and ability to effectively solve guest and operational problems
- salesmanship and knowledge of the local competitive landscape
Job Qualifications
- Minimum 3 years’ experience in management and supervisory experience
- high school diploma preferred but not required as any combination of education and experience equivalent to graduation from high school is considered
- ability to read, speak, write and understand the English language
- ability to read, understand, and interpret information found in a variety of reports and other internal hotel information
- sufficient mathematical skills to prepare forecasts and reports, calculate room revenue, average rate, occupancy percentage and labor costs, count and balance a cash bank
- general computer proficiency and thorough knowledge of Front Office/Front Desk management
- thorough knowledge of related department operations including service standards, guest relations and up selling techniques
- ability to compose and express thoughts clearly and understandably
- ability and flexibility to work long hours on a regular basis and as business conditions demand
- ability to manage multiple activities in stressful situations, organize work and efforts of others
- ability to make effective judgment on all facets of front office operations and staff
- salesmanship and knowledge of local competitive landscape
Job Duties
- Operates properties in the absence of a General Manager as needed
- follows General Manager Daily Flow when acting as a General Manager
- develops expertise on computer operating system
- assists in recruitment of General Managers and other property staff
- training, development and support of property staff
- drives sales through sales calls and other local marketing at the direction of the Regional Operations Manager
- ensures and provides excellent guest service
- identifies and manages repair and maintenance issues
- identifies and follows up on life/safety issues and inspection issues
- notifies Regional Operations Manager immediately of any safety, security and/or violations of policy
- notifies Regional Operations Manager of any guest concerns
- monitors competitors in markets as directed by the Regional Operations Manager
- helps meet budgets through effective cost and inventory control
- helps properties maximize financial performance
- travel and/or overnight stay will be required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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