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InTown Suites

Floating General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $46,400.00 - $69,400.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Easy to follow training programs
supportive team
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401K with company match
Paid Time Off
Mileage reimbursement
Career growth opportunities
Sundays Off

Job Description

InTown Suites is a renowned hotel company specializing in providing affordable extended-stay accommodations with a focus on comfort, convenience, and excellent guest service. Known for its values of integrity, teamwork, and operational excellence, InTown Suites operates numerous properties across various markets. The company’s commitment to delivering high-quality, budget-friendly lodging options has made it a preferred choice for both business travelers and vacationers seeking a home-away-from-home experience. InTown Suites prides itself on maintaining a supportive work environment that values employee development and career growth, making it an attractive employer in the hospitality industry.

The Floating General Manager position at InT... Show More

Job Requirements

  • Minimum 3 years’ experience in management and supervisory experience
  • High school diploma preferred but not required
  • Valid driver’s license
  • Current auto insurance
  • Functioning automobile
  • Ability to read, speak, write and understand English
  • Ability to read and interpret reports and hotel information
  • Mathematical skills for forecasting and calculations
  • General computer proficiency
  • Knowledge of Front Office/Front Desk management
  • Knowledge of related department operations, guest relations, and upselling techniques
  • Effective communication skills
  • Ability to work long hours and as business demands
  • Ability to manage multiple activities
  • Effective judgment and problem-solving skills
  • Salesmanship
  • Knowledge of local competitive landscape

Job Qualifications

  • Minimum 3 years’ experience in management and supervisory experience is required
  • High school diploma is preferred, but not required as any combination of education and experience equivalent to graduation from high school is considered
  • Possess a valid driver’s license, current auto insurance, and a functioning automobile
  • Ability to read, speak, write and understand the English language in order to interact with guests, staff, handle administrative duties, etc
  • Ability to read, understand, and interpret information found in a variety of reports and other internal hotel information
  • Sufficient mathematical skills in order to prepare forecasts and reports, calculate room revenue, average rate, occupancy percentage and labor costs, count and balance a cash bank, etc
  • Possess general computer proficiency and possess thorough knowledge of Front Office/Front Desk management
  • Possess thorough knowledge of related department operations, which includes service standards/techniques, guest relations and etiquette, and up selling techniques in order to ensure the effective operation of the front office and related departments (examples include providing high level of service, effective staff training, proficient problem solving, effective cost controls, etc.)
  • Ability to compose and express thoughts in a clear and understandable way to ensure effective communication
  • Ability and flexibility to work long hours on a regular basis and as business conditions demand
  • Ability to manage multiple activities often in stressful situations, organize oneself/one’s work, and the efforts of others
  • Ability to make effective judgment on all facets of front office operations and staff, and the ability to effectively solve guest and operational problems
  • Salesmanship and knowledge of the local competitive landscape

Job Duties

  • Operates properties in the absence of a General Manager as needed
  • Follows General Manager Daily Flow when acting as a General Manager
  • Develop expertise on computer operating system
  • Assists in recruitment of General Managers and other property staff
  • Training, development and support of property staff
  • Drive sales through sales calls and other local marketing at the direction of the Regional Operations Manager
  • Ensure and provide excellent guest service
  • Identify and manage repair and maintenance issues
  • Identify and follow up on life/safety issues and inspection issues
  • Notify Regional Operations Manager immediately of any safety, security and/or violations of policy
  • Notify Regional Operations Manager of any guest concerns
  • Monitor competitors in markets as directed by the Regional Operations Manager
  • Helps meet budgets through effective cost and inventory control
  • Helps properties maximize financial performance
  • Travel and/or overnight stay will be required

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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