Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401K with company match
Paid Time Off
Weekly Payroll
Mileage reimbursement
Career growth opportunities
Sundays Off
Job Description
InTown Suites is a leading extended stay hotel chain offering comfortable, affordable accommodations primarily to business travelers and individuals in need of budget-friendly housing options. With numerous properties across different markets, InTown Suites is dedicated to providing excellent guest experiences through efficient management and superb customer service. The company emphasizes operational excellence and employee development as key components of its success in the hospitality industry. Known for its welcoming environment and quality accommodations, InTown Suites continues to grow and enhance its market presence by adopting innovative practices and maintaining high operational standards.
The Floating General Manager position at InT... Show More
The Floating General Manager position at InT... Show More
Job Requirements
- Minimum 3 years management and supervisory experience
- high school diploma or equivalent combination of education and experience
- valid driver’s license
- current auto insurance
- functioning automobile
- ability to read, speak, write and understand English
- proficiency in reading and interpreting various reports
- sufficient math skills for revenue and labor cost calculations
- computer proficiency
- knowledge of front office and related department operations
- effective communication skills
- flexibility to work extended hours
- ability to handle multiple tasks and stressful situations
- good judgment for front office and operational problem-solving
- knowledge of local sales and competitive market
- willingness to travel 90% within the market with overnight stays
Job Qualifications
- Minimum 3 years experience in management and supervisory roles
- high school diploma preferred but not required
- ability to read, speak, write and understand English
- ability to read, understand and interpret hotel reports
- sufficient mathematical skills to prepare forecasts and reports
- general computer proficiency
- thorough knowledge of front office management
- knowledge of related department operations including service standards, guest relations, and up selling techniques
- effective communication skills
- flexibility to work long hours as needed
- ability to manage multiple activities in stressful situations
- ability to make effective judgment on front office operations and staff
- salesmanship and knowledge of the local competitive landscape
Job Duties
- Operates properties in the absence of a General Manager as needed
- follows General Manager daily flow when acting as a General Manager
- develops expertise on computer operating system
- assists in recruitment of General Managers and other property staff
- provides training, development and support of property staff
- drives sales through sales calls and local marketing at the direction of the Regional Operations Manager
- ensures and provides excellent guest service
- identifies and manages repair and maintenance issues
- identifies and follows up on life/safety issues and inspection issues
- notifies Regional Operations Manager immediately of any safety, security and/or violations of policy
- notifies Regional Operations Manager of any guest concerns
- monitors competitors in markets as directed by the Regional Operations Manager
- helps meet budgets through effective cost and inventory control
- helps properties maximize financial performance
- travel and/or overnight stay will be required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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