Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k
Paid Time Off
Mileage reimbursement
Weekly Payroll
Career growth opportunities
Sundays Off
Job Description
InTown Suites is a well-established hotel company known for providing quality extended stay lodging solutions across various markets. The company prides itself on maintaining affordable, comfortable accommodations coupled with excellent customer service to meet the needs of travelers requiring longer visits for business or personal reasons. With an expanding portfolio of properties, InTown Suites has built a reputation for offering a home-like environment enhanced by attentive staff and efficient operations. As a part of a dynamic hospitality group, InTown Suites focuses heavily on operational excellence and guest satisfaction, fostering a supportive and team-oriented workplace culture across all properties.
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Job Requirements
- Minimum 3 years experience in management and supervisory roles
- high school diploma preferred but not required
- valid driver’s license
- current auto insurance
- functioning automobile
- ability to read, speak, write and understand English
- ability to interpret various reports and internal hotel information
- mathematical skills for financial calculations
- computer proficiency
- knowledge of front office operations
- strong communication skills
- ability to work long hours
- ability to handle multiple activities
- sound judgment in operational decisions
- salesmanship skills
Job Qualifications
- Minimum 3 years experience in management and supervisory roles
- high school diploma preferred but not required
- valid driver’s license, current auto insurance, and a functioning automobile
- ability to read, speak, write and understand English
- ability to read, understand and interpret various reports and internal hotel information
- sufficient mathematical skills to prepare forecasts and reports and calculate financial metrics
- general computer proficiency with knowledge of Front Office/Front Desk management
- thorough knowledge of related department operations including service standards, guest relations, and up selling techniques
- strong communication skills
- ability and flexibility to work long hours
- ability to manage multiple activities in stressful situations
- sound judgment on front office operations
- salesmanship and knowledge of local competitive landscape
Job Duties
- Operates properties in the absence of a General Manager as needed
- follows General Manager Daily Flow when acting as a General Manager
- develops expertise on computer operating system
- assists in recruitment of General Managers and other property staff
- training, development and support of property staff
- drive sales through sales calls and local marketing at the direction of the Regional Operations Manager
- ensure and provide excellent guest service
- identify and manage repair and maintenance issues
- identify and follow up on life/safety issues and inspection issues
- notify Regional Operations Manager immediately of any safety, security and/or violations of policy
- notify Regional Operations Manager of any guest concerns
- monitor competitors in markets as directed by the Regional Operations Manager
- helps meet budgets through effective cost and inventory control
- helps properties maximize financial performance
- travel and/or overnight stay will be required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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