The Management Group logo

The Management Group

Floating Concierge (Part-Time)

Job Overview

briefcase

Employment Type

Part-time
clock

Compensation

Type:
Hourly
Rate:
Exact $22.00
clock

Work Schedule

Fixed Shifts
diamond

Benefits

competitive pay
flexible schedule
Part-time employment
Experience in property management
opportunity for skill development

Job Description

Association Management Services (AMS) is a dedicated and growing HOA management company that supports residential communities throughout the Pacific Northwest. Known for our commitment to reliability, effective communication, and strong customer service, AMS focuses on ensuring that both residents and property managers receive top-quality assistance and support. Our team works collaboratively to manage and enhance the living experience within multiple residential properties, primarily focused in the vibrant downtown Portland area. We understand the unique challenges and rewards of residential community management and pride ourselves on delivering tailored solutions that meet the needs of our diverse clientele.

The Floating Concierg... Show More

Job Requirements

  • Reliable availability for scheduled shifts
  • comfort with frequent phone calls and in-person interaction
  • ability to remain calm in a fast-paced environment
  • willingness to adhere to community rules and safety procedures

Job Qualifications

  • Strong customer service skills
  • professional demeanor
  • basic computer skills
  • ability to communicate effectively
  • adaptability to different property environments
  • willingness to learn new systems
  • customer service, hospitality, or front desk experience is a plus but not required

Job Duties

  • Greet residents, guests, vendors, and contractors in a professional manner
  • manage building access and confirm appointments prior to entry
  • answer and route phone calls, emails, and voicemails
  • assist with resident communications using BuildingLink
  • receive, log, and distribute packages
  • escalate resident concerns to property management when appropriate
  • maintain a clean and organized front desk and lobby area
  • use BuildingLink and KeyLink systems for packages, keys, and reservations
  • communicate with residents, managers, maintenance, security, and vendors
  • monitor security cameras and respond to situations as trained
  • follow community rules, procedures, and safety protocols

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

You may be also interested in: