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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
comprehensive medical
Dental
vision benefits
employer funded Pension Plan
Paid Time Off
Onsite fitness studios
Health and wellness app
Childcare discounts
Continued education and training
Job Description
Carilion Clinic is a leading healthcare provider committed to delivering exceptional patient care and innovative medical services across the state of Virginia. With a network of hospitals, outpatient facilities, and specialized care centers, Carilion Clinic integrates clinical excellence, advanced technology, and compassionate care to improve health outcomes and meet the evolving needs of its community. The organization prides itself on fostering an inclusive and supportive work environment that empowers employees to reach their full potential while contributing to meaningful healthcare advancements.
The Flight Program and Critical Care Operations Manager role at Carilion Clinic is a pivotal leadership position withi... Show More
The Flight Program and Critical Care Operations Manager role at Carilion Clinic is a pivotal leadership position withi... Show More
Job Requirements
- Bachelor's degree required or 4 years relevant work experience in lieu of degree
- Minimum 3 years clinical experience in emergency medical services
- At least 2 years supervisory experience in emergency medical services
- Nationally registered and Virginia State Intermediate or Paramedic certification required or licensed as a registered nurse in Virginia
- AHA BLS - HCP, ACLS, PALS, NRP, and PHTLS or BTLS certifications required within one year of hire
- Effective team building and leadership skills
- Excellent problem-solving, interpersonal, communication, and priority-setting skills
- Ability to work competency and manage multiple responsibilities
Job Qualifications
- Bachelor's degree preferred
- Clinical experience in emergency medical services
- Supervisory experience in healthcare or emergency services
- Knowledge of air medevac, dispatch, ground EMS, pediatric-neonatal transport care, critical care nursing, or transfer center operations preferred
- Strong leadership and team-building abilities
- Excellent problem-solving and communication skills
- Ability to manage budgets and develop performance improvement projects
- Experience working collaboratively with clinical teams
- Commitment to safety and quality in patient care
Job Duties
- Oversee the day to day operations of the patient transport department as related to goals and objectives
- Organize, manage, and control departmental functions and resources collaboratively for optimal service performance
- Coordinate staffing resources to ensure adequate department coverage
- Demonstrate effective team building and leadership skills
- Establish daily priorities and assign staff tasks
- Facilitate problem-solving processes among teams
- Monitor and evaluate customer satisfaction, developing programs to enhance service quality
- Facilitate professional growth and inservice training
- Implement and monitor the department budget and control expenses
- Support service line mission, goals, and objectives
- Create a safe, respectful, and therapeutic environment for patients and families
- Monitor quality, appropriateness, and safety of care provided
- Communicate timely and accurate information to stakeholders
- Establish forums for proactive two-way communication with staff
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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