Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $98,600.00 - $133,400.00
Work Schedule
Standard Hours
Benefits
Health Insurance
flexible spending accounts
health savings accounts
Retirement Savings Plans
Life insurance
Disability insurance
Paid Time Off
Job Description
The Boeing Company is a renowned global aerospace leader known for designing, manufacturing, and supporting commercial and defense aircraft. Boeing Commercial Airplanes, a prominent division within The Boeing Company, is dedicated to producing innovative commercial aircraft that meet the evolving needs of worldwide airline customers. The company emphasizes safety, quality, and customer satisfaction while maintaining a strong commitment to technological advancement and operational excellence. Boeing operates in a highly dynamic and fast-paced industry where precision, reliability, and innovation are paramount.
Within Boeing Commercial Airplanes, the Flight Operations Customer Support team plays a critical role in ensuring that the global f... Show More
Within Boeing Commercial Airplanes, the Flight Operations Customer Support team plays a critical role in ensuring that the global f... Show More
Job Requirements
- Bachelor of Science degree from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science
- 3+ years of experience in engineering
- Fluent English
Job Qualifications
- Bachelor of Science degree from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science
- 3+ years of experience in engineering
- Fluent English
- Familiarity with Boeing flight operations, performance software and commercial airplane performance
- Ability to summarize results
- develop conclusions and recommendations based on relevant data sources
Job Duties
- Respond to customer inquiries on subjects including Master Minimum Equipment List (MMEL) and Dispatch Deviation Guide (DDG), Flight Crew Procedures (FCOM/QRH, FCTM), and ferry flight requests
- Provide on and off hours support to Boeing's 24-hour Operations Center for ferry flight requests and other time-critical customer inquiries related to flight operations
- Use resourcefulness to conduct fast-paced, high-level research into customer inquiries
- Coordinate with and integrate engineering teams and technical pilots to develop detailed responses
- Document work with good technical details so that others can use this information to efficiently develop similar future customer responses
- Continually champion improvements to technologies, tools, and processes to enhance technological readiness and reduce cycle time and cost
- Assist in training others in work processes and work products
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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