Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $36.00 - $44.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Matching 401(k)
Paid Time Off
Tuition Reimbursement
Employee Discounts
Job Description
Jet Aviation, established in 1967, is a leader in the private aviation industry, delivering seamless, sophisticated flight experiences worldwide from its origins in Basel, Switzerland. With over 4,500 employees and approximately 50 locations globally, Jet Aviation provides a comprehensive suite of aviation services including aircraft management, aircraft sales, private charter, completions, government services, fixed base operations (FBO), as well as fixed and rotary-wing maintenance and staffing. As a company, Jet Aviation emphasizes craftsmanship in aviation, where dedicated professionals work both behind the scenes and on the ground to ensure flawless flight operations, enabling global journeys with passion and precision. Committed... Show More
Job Requirements
- 3-5 years of work experience in a similar role
- Exposure and experience working with ultra-high net worth individuals in a high-touch, concierge style service environment
- Working knowledge of the private aviation sector, demonstrating strategic thinking
- Experience and exposure working in face-paced working environment while handling interactions with a sense of urgency
- Ability to work a flexible schedule including weekends and holidays
- Must be able to obtain an Airport ID
- 3+ years of experience using Microsoft Office suite
Job Qualifications
- 3-5 years of work experience in a similar role
- Experience working with ultra-high net worth individuals in a high-touch, concierge style service environment
- Working knowledge of the private aviation sector
- Ability to work in a fast-paced environment handling interactions with a sense of urgency
- Must be able to obtain an Airport ID
- 3+ years of experience using Microsoft Office suite
Job Duties
- Plan and coordinate logistics of all aspects of domestic and international client trips
- Prepare domestic and international itineraries for clients including trip times, airport selection, FBO coordination and transportation
- Handle high volume email with acknowledgments in a timely fashion
- Answer phone calls on team and individual lines and assist crews, clients, vendors, and internal departments
- Closely collaborate with crew, maintenance, and operations to safely execute each flight within government and company guidelines
- Provide high touch professional customer service through proper business etiquette and decorum upon every interaction, internally and externally
- Assign crewmembers to trips as per Federal Aviation Regulations, company, and client requirements
- Manage scheduling challenges including crew schedule, supplemental crew coordination, client demands, and alternate planning options
- Coordinate client catering and ground transportation, as requested
- Adhere to and be familiar with specific client requirements when planning trips and for communication with client, maintaining client profiles in planning systems
- Ensure that each crewmember has been fully briefed prior to any trip and any changes thereafter
- Review all flight details, enlist operations reviews as necessary, to have trip ready for release by Flight Control department
- Provide briefing to FBOs on aircraft schedule and needs, including hangar, after hours, and other ancillary arrangements
- Provide accurate and concise pass down to ensure seamless continuity with next shift coordinator
- Collect, research, and analyze data as needed to complete the planning aspects of any trip and provide complete and pertinent information to the client and other stakeholders
- Support Team with workload, as needed
- Represent Jet Aviation as one company internally and externally with industry groups, regulatory bodies and the General Dynamics network
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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