Job Overview
Employment Type
Full-time
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Tuition coverage
retirement plan contributions
Paid Time Off
wellness programs
Job Description
Embry-Riddle Aeronautical University is a distinguished global leader in aviation and aerospace education, renowned for its exceptional academic programs and commitment to innovation. With a rich history spanning 100 years, Embry-Riddle has established itself as the world's largest aviation and aerospace university. The institution proudly serves over 30,000 students worldwide through its vibrant campuses in Daytona Beach, Florida, and Prescott, Arizona, as well as an extensive worldwide network comprising approximately 120 global locations. Embry-Riddle's pioneering curriculum spans Applied Science, Aviation, Business, Technology, Engineering, Safety, Security, and Space, all designed to prepare the next generation of visionary leaders who will shape... Show More
Job Requirements
- High school diploma or equivalent
- Two years of customer service experience preferred
- Two years of flight operations experience preferred
- Strong analytical skills and proficiency with Microsoft Office applications including Excel, PowerPoint, Word, and Outlook
- Ability to obtain and maintain TSA security clearance
- Valid drivers license
- Excellent communication skills
- Ability to work varying shifts as needed
Job Qualifications
- High school (or GED) level ability in grammar, spelling, basic composition, and math
- Two years customer service background preferred
- Two years flight operations experience preferred
- Analytical skills with an in depth knowledge of information systems and technical expertise with Microsoft operating systems, Excel, PowerPoint, Word, Outlook/Email
- TSA security clearance required
- Valid drivers license required
Job Duties
- Operate the interface between flight dispatching and the control of aircraft maintenance to maximize aircraft availability
- Collect and accurately record data from flight activities and oral room assignments to ensure proper billing and to facilitate scheduling of fleet maintenance daily
- Provide a high level of customer satisfaction and maintain a department image appropriate to ERAU as the leader in Aviation Education
- Assist in ensuring the inspection programs are complied with and repairs are properly documented before aircraft are dispatched
- Assist in flight following of all ERAU aircraft while engaged in flight to ensure all aircraft can be accounted for at any given time and to help coordinate the logistics for aircraft problems away from home base
- Provide training and coordinate the activities of the Student Employee labor force supporting flight operations and customer service requirements
- Perform scheduling operations after normal scheduling hours
- Maintain hardware on ramp to ensure aircraft security
- Conduct ramp inspections to remove foreign object debris
- Drive company van and golf cart transport
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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