Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $38.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Tuition coverage
Retirement contributions
generous time off
Job Description
Embry-Riddle Aeronautical University is a global leader in aviation and aerospace education with vibrant campuses located in Daytona Beach, Florida, and Prescott, Arizona, along with a worldwide network spanning approximately 120 locations. Established over 95 years ago, Embry-Riddle has consistently pioneered education in science, technology, engineering, and mathematics (STEM) fields. The university is known for serving more than 11,600 residential students and 19,200 students worldwide in the 2023-24 academic year. With a comprehensive and cutting-edge selection of programs in Applied Science, Aviation, Business, Technology, Engineering, Safety, Security, and Space, Embry-Riddle has built a strong reputation as the world’s largest aviation... Show More
Job Requirements
- High school diploma or GED
- two years customer service experience preferred
- two years flight operations experience preferred
- ability to analyze information systems
- technical expertise with Microsoft operating systems, Excel, PowerPoint, Word, Outlook/Email
- TSA security clearance required
- valid drivers license required
Job Qualifications
- High school (or GED) level ability in grammar, spelling, basic composition, and math
- two years customer service background preferred
- two years flight operations experience preferred
- analytical skills with an in depth knowledge of information systems and technical expertise with Microsoft operating systems, Excel, PowerPoint, Word, Outlook/Email
Job Duties
- Operate the interface between flight dispatching and the control of aircraft maintenance to maximize aircraft availability
- collect and accurately record data from flight activities and oral room assignments to ensure proper billing and to facilitate scheduling of fleet maintenance daily
- provide a high level of customer satisfaction and maintain a department image appropriate to ERAU as the leader in Aviation Education
- assist in ensuring the inspection programs are complied with and repairs are properly documented before aircraft are dispatched
- assist in flight following of all ERAU aircraft while engaged in flight to ensure all aircraft can be accounted for at any given time and to help coordinate the logistics for aircraft problems away from home base
- provide training and coordinate the activities of the Student Employee labor force supporting flight operations and customer service requirements
- perform scheduling operations after normal scheduling hours
- maintain hardware on ramp to ensure aircraft security
- conduct ramp inspections to remove foreign object debris
- drive company van and golf cart transport
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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