Flight Coordinator - LifeFlight Air Communications ($5,000 Sign-On Bonus)

Hendersonville, TN, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $44,900.00 - $64,700.00

Work Schedule

Rotating Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Tuition Assistance

Professional Development

Employee wellness programs

Job Description

Vanderbilt University Medical Center (VUMC) is a world-renowned healthcare institution located in Nashville, Tennessee. It operates at the intersection of teaching, discovery, and patient care, making it a hub for innovative medical practices and cutting-edge research. VUMC is dedicated to advancing health and wellness through premier programs in patient care, education, and research, making it a place where medical professionals are empowered to change the world. The institution values diversity and fosters an inclusive environment where every employee's uniqueness is celebrated, and their expertise and abilities are continuously challenged and expanded.

LifeFlight AirCom is a vital component within Vanderbilt Unive... Show More

Job Requirements

high school diploma or GED equivalency
current EMT certification
one year of dispatch experience preferred
certified flight communicator certification preferred
ability to work 12-hour shifts including nights
strong multitasking and communication skills
ability to handle stressful and emergency situations
proficiency in English
ability to learn various software related to flight tracking
ability to produce business correspondence
must pass background checks and meet Vanderbilt employment standards

Job Qualifications

high school diploma or GED equivalency
current EMT certification required
minimum one year of dispatch experience preferred
certified flight communicator certification preferred
international association of medical transport communication specialists certified flight communicator certification required within six months of hire
ability to function in a fast paced, service-oriented environment with minimal face-to-face interaction
strong understanding of medical terminology
excellent customer service skills
ability to handle high-pressure situations calmly and logically
effective communication skills in English
ability to multitask in a high stress environment

Job Duties

Notify the pilot and flight team when transport has been requested
flight follow with each aircraft and relay information to the flight team during helicopter and fixed wing transport
coordinate communications among flight team, hospital, scene and hangar
monitor cameras at air medical bases and helipads
monitor flight route, weather, ETE, maps, scene location
prioritize and disseminate accurate information such as wind advisories and triaging helipads
communicate by radio with flight crews to follow flight progress and position
document flight communications in dispatching software
notify all involved agencies to coordinate air transport
answer incoming telephone calls and radio communications
contact other flight services if aircraft is unavailable
coordinate when other flight services bring patients
learn several software programs related to mission and flight tracking
create business correspondence
maintain communication with crew members and aircraft
perform constant flight following procedures according to FAA and Vanderbilt LifeFlight policies
document medical information pertaining to patient condition and transport
coordinate medical transports with aviation, medical and communications departments
input flight transport information into network database
maintain FAA Part 135 knowledge and comply with policies
maintain relationships with facilities and pre-hospital agencies
provide customer service and handle emergency notifications
educate callers about air medical transport
assist with coding and billing follow-up
receive incoming requests for transfer center support
maintain statistical databases and reports
attend staff and continuing education meetings
perform other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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