Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $22.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee assistance program
Job Description
Global Medical Response (GMR) is a leading provider of emergency medical services, offering a comprehensive range of medical transportation and patient relocation solutions worldwide. With a workforce exceeding 38,000 employees, GMR is dedicated to delivering compassionate, high-quality medical care, ensuring help is available at a moment's notice. The company operates through a vast network of skilled emergency medical experts, pilots, dispatchers, and mechanics, demonstrating a commitment to excellence and reliability in all facets of medical response and transportation. GMR's services extend beyond emergency medical transport to include fire services, integrated healthcare solutions, and disaster response, making it a critical player... Show More
Job Requirements
- High school diploma or equivalent
- Skilled in reading and writing English
- Ability to communicate clearly on radio and telephone
- Ability to record, transmit, and report information accurately
- Ability to efficiently utilize assigned equipment
- Ability to manage multiple tasks simultaneously
- Good typing skills with speed and accuracy to process calls
- Basic knowledge of computer applications
- Minimal medical training or telecommunications experience or one year experience as EMS or public safety dispatcher preferred
Job Qualifications
- High school diploma or equivalent
- Skilled in reading and writing English
- Ability to communicate clearly on radio and telephone
- Ability to record, transmit, and report information accurately
- Ability to efficiently utilize assigned equipment
- Ability to manage multiple tasks simultaneously
- Good typing skills with speed and accuracy to process calls
- Basic knowledge of computer applications
- Minimal medical training or telecommunications experience
- One year experience as EMS or public safety dispatcher preferred
Job Duties
- Respond to customer needs accordingly
- Understand medical terminology and implement critical listening skills to accurately process air transport requests
- Allocate air resources properly by applying decision-making rules and approved protocols
- Ensure completeness and accuracy of paperwork prior to shift completion
- Perform accurate and complete data entry for the shift
- Generate applicable reports and check for accuracy
- Assist in locating incident scenes and selecting the safest, fastest routes
- Relay instructions from supervisors, messages, and emergency information
- Maintain current knowledge of company policies, procedures, rules, regulations, and memorandums
- Follow established parameters and formats for receiving service requests
- Use equipment including computer, printers, 911 equipment, recording devices, telephones, and other assigned tools
- Adhere to all company policies and procedures
- Maintain competency through continuing education, conferences, and seminars
- Demonstrate positive attitude and commitment to interpersonal service
- Comply with information systems security policies
- Maintain all department required certifications and participate in quality improvement activities
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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