Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.75 - $25.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Vision Insurance
Dental Insurance
Short/long-term disability
voluntary life insurance
401(k) Savings Plan with Company Match
Paid sick leave
vested vacation hours
Non-revenue/space available (NRSA) travel privileges
leaves of absence
Job Description
Contour is a well-established aviation services company recognized for providing a comprehensive range of specialized aviation solutions. Built on pillars of integrity, safety, and excellence, Contour operates in a highly regulated and safety-conscious industry, delivering services centered on operational control, flight planning, and customer satisfaction. The company fosters a strong team-oriented environment where unity, professionalism, and a customer-first approach shape its culture and daily operations. Contour's longstanding presence in the aviation sector exemplifies its commitment to quality and operational excellence, supporting a diverse range of aviation service needs with an emphasis on regulatory compliance and safety standards.
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Job Requirements
- Must be at least 18 years of age or older
- Must have a valid driver's license and good driving record
- Be authorized to work in the United States and able to travel in and out of the United States
- Able to pass a required 10-year work history review and submit to criminal history records check
- Must understand, read, and write English
- Possess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset
- Possess strong leadership, interpersonal and organizational skills
- Must have well-developed people skills and ability to work with a variety of personalities
- Able to coordinate multiple priorities and meet deadlines
- Able to handle interruptions and a fast-paced environment
- Maintain strong attention to detail
- Be self-motivated and able to motivate others
- Excellent interpersonal and conflict resolutions skills
- Strong analytical and problem-solving skills
- Strong supervisory and leadership skills
- Thorough knowledge of employment-related laws and regulations
- Ability to work in a safe professional manner adhering to all regulatory requirements including OSHA, EPA, state, and federal regulations
- FAA Aircraft Dispatcher Certificate required
- A minimum of two years' dispatch experience is preferred
- Extensive familiarity with Federal Aviation Regulations, aeronautical charts, aviation weather, aircraft performance and flight planning
- Thorough knowledge of Microsoft products such as Office 365, Excel, Outlook, Word, and PowerPoint
- FOS Scheduling system knowledge preferred
- Able to work nights, weekends, holidays, and varying schedules
Job Qualifications
- FAA Aircraft Dispatcher Certificate
- A minimum of two years dispatch experience is preferred
- Extensive familiarity with Federal Aviation Regulations, aeronautical charts, aviation weather, aircraft performance and flight planning
- Thorough knowledge of Microsoft products such as Office 365, Excel, Outlook, Word, and PowerPoint
- FOS Scheduling system knowledge preferred
- Excellent communication skills both written and verbal delivered with tact and professionalism
- Ability to work independently and as part of a team
- Strong analytical and problem-solving skills
- Strong supervisory and leadership skills
- Ability to manage multiple complex projects simultaneously
Job Duties
- Responsible for supporting the flight crew members with operational control of flights and jointly responsible for the preflight planning and delay of flights in compliance with Federal Regulations and Contour Operations Specifications
- Work closely with other divisions within System Operations Control to ensure that flight crewmembers maintain the Company's mission of safety above all
- Plans flights considering the effects of enroute winds and weather, balancing safety and economy
- Determines the minimum fuel supply necessary for the safe completion of the flight including any required alternate airports
- Provides pilot-in-command with preflight briefing including aircraft and flight status as well as providing all current reports or information on airport conditions and irregularities of navigation facilities and all available weather reports and forecasts for weather phenomena that may affect the safety of the flight
- Monitors the progress of each flight
- Issues necessary information for the safety of the flight
- Cancel a flight if the flight cannot operate or continue to operate safely as planned or released
- Responsible for rerouting or redirecting a flight based on economic considerations
- Recommend flight plan alternatives
- Coordinates aircraft diversions and recoveries
- Negotiates with air traffic control for alternative routes and reductions in air traffic control delays
- Provides operations expertise to the Maintenance Department and System Operations Control
- Monitors and processes data provided by flight crewmembers and stations
- Any other duty as assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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