Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $26.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Job Description
Global Medical Response (GMR) is a leading provider of critical care transportation and emergency medical services, known for its comprehensive and compassionate approach to patient care. As a premier air medical transport service, GMR focuses on delivering high-quality emergency and patient relocation services through its dedicated teams and advanced medical transport solutions. With a strong commitment to innovation, safety, and excellence, GMR supports communities across the country by ensuring timely and effective medical transport during emergencies. The company fosters an environment of professional growth and continuous learning, encouraging its employees to advance their skills and maintain certifications to deliver top-tier... Show More
Job Requirements
- high school diploma or equivalent
- skilled in reading and writing English
- ability to communicate clearly on the radio and telephone
- ability to record, transmit, and report information accurately
- ability to efficiently utilize all equipment assigned to him/her
- ability to manage multiple tasks simultaneously
- possess good typing skills with speed and accuracy necessary to efficiently process emergency and non-emergency calls
- ability to understand basic computer applications
- minimal medical training or telecommunications experience or have at least one year's experience as an EMS or public safety dispatcher (preferred)
Job Qualifications
- high school diploma or equivalent
- skilled in reading and writing English
- ability to communicate clearly on the radio and telephone
- ability to record, transmit, and report information accurately
- ability to efficiently utilize all equipment assigned to him/her
- ability to manage multiple tasks simultaneously
- possess good typing skills with speed and accuracy necessary to efficiently process emergency and non-emergency calls
- ability to understand basic computer applications
- minimal medical training or telecommunications experience or have at least one year's experience as an EMS or public safety dispatcher (preferred)
Job Duties
- respond to customer needs accordingly
- understands medical terminology and adequately implements critical listening skills to accurately process air transport requests
- allocate air resources properly as the need arises by application of appropriate decision-making rules and approved protocols
- responsible and accountable for completeness and accuracy of paperwork related to their position prior to completion of shift
- responsible for accurate and complete data entry for the shift
- responsible for generating applicable reports and checking for accuracy
- assist in locating scene of incidents and selecting the safest, fastest route to such scene using all available locator aids
- relay instructions from supervisors, messages and emergency information
- maintain a current working knowledge of all company policies, procedures, rules, regulations, and memorandums
- follow established parameters/formats in receiving requests for service
- responsible for knowledge and use of equipment, including but not limited to the computer, printers, 911 equipment, recording devices, telephones, and other equipment as assigned by superiors
- adhere to all company policies and procedures
- maintain competency and enhance professional growth and development through continuing education, conferences, and seminars
- maintain positive behaviors, approaches, attitude and commitment to interpersonal service toward customers, visitors, and coworkers
- adherence to and compliance with information systems security is everyone’s responsibility
- maintain all department required certifications/licensures, working knowledge of applicable center equipment and applications, attend department meetings, training sessions and participate in quality improvement activities as they relate to all established standards
- perform other duties as assigned
Job Location
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