Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $26.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Continuing Education
Professional Development
Employee assistance program
Retirement Plan
Job Description
Global Medical Response (GMR) is an industry-leading organization providing comprehensive emergency and medical transport services across a broad geographic footprint. As a part of the GMR family of solutions, REACH Air Medical Services is dedicated to delivering compassionate and quality patient care primarily in emergency situations and patient relocations. With a strong commitment to service excellence, GMR strives to uphold its core values through the delivery of specialized air medical transport that integrates cutting-edge technology, expert clinical knowledge, and prompt response capabilities to save lives and improve patient outcomes. GMR operates with a focus on ensuring safety, efficiency, and superior... Show More
Job Requirements
- High school diploma or equivalent
- skilled in reading and writing English
- ability to communicate clearly on radio and telephone
- ability to record, transmit, and report information accurately
- ability to efficiently utilize all assigned equipment
- ability to manage multiple tasks simultaneously
- good typing skills with speed and accuracy
- ability to understand basic computer applications
- minimal medical training or telecommunications experience or at least one year's experience as EMS or public safety dispatcher
Job Qualifications
- High school diploma or equivalent
- skilled in reading and writing English
- ability to communicate clearly on radio and telephone
- ability to record, transmit, and report information accurately
- ability to efficiently utilize all assigned equipment
- ability to manage multiple tasks simultaneously
- good typing skills with speed and accuracy
- ability to understand basic computer applications
- minimal medical training or telecommunications experience preferred
- at least one year's experience as EMS or public safety dispatcher preferred
Job Duties
- Respond to customer needs accordingly
- understand medical terminology and adequately implement critical listening skills to accurately process air transport requests
- allocate air resources properly by applying appropriate decision-making rules and approved protocols
- be responsible and accountable for completeness and accuracy of paperwork prior to completion of shift
- accurately and completely enter data for the shift
- generate applicable reports and check for accuracy
- assist in locating scene of incidents and selecting the safest, fastest route to the scene using all available locator aids
- relay instructions from supervisors, messages and emergency information
- maintain a current working knowledge of all company policies, procedures, rules, regulations, and memorandums
- follow established parameters and formats in receiving requests for service
- responsibly use equipment including computers, printers, 911 equipment, recording devices, telephones, and others as assigned
- adhere to all company policies and procedures
- maintain competency and enhance professional growth through continuing education, conferences, and seminars
- maintain positive behaviors, attitudes and commitment toward customer service
- comply with information systems security policies and report problems
- maintain all department required certifications and licensures
- attend department meetings, training sessions and participate in quality improvement activities
- perform other duties as assigned
Job Location
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