Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.75 - $18.75
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k)
Employee wellness programs
Professional development opportunities
flexible scheduling
Job Description
Health First is a prominent healthcare organization dedicated to providing high-quality medical services and fostering a workplace culture of diversity and inclusion. With a strong emphasis on collaboration and innovation, Health First serves diverse communities by delivering exceptional patient care and supporting the professional growth of its associates. The organization understands the value of different perspectives and backgrounds in creating a dynamic and effective work environment where patient safety, customer experience, and efficient resource management are top priorities.
The role of Flight Coordinator at Health First is a critical position that requires active engagement in maintaining quality and safety st... Show More
The role of Flight Coordinator at Health First is a critical position that requires active engagement in maintaining quality and safety st... Show More
Job Requirements
- high school diploma required
- medical terminology required
- computer proficiency required
- knowledge of Microsoft applications required
- excellent telephone etiquette and knowledge of fax machine use required
- excellent organizational, interpersonal, verbal, and written communication skills required
- ability to work with a team
- ability to adapt to dynamic and challenging environments
- ability to work in fast-paced, stressful environment
- ability to multi-task and maintain attention to detail
- ability to maintain composure during emergencies
- must have visual acuity and hand-eye coordination
- corrected vision and hearing normal range
- ability to lift, turn, pull or push equipment up to 90% of shift
- ability to lift up to 40 pounds unassisted up to 33% of shift
- ability to sit, stand, walk, bend, and stoop up to 90% of shift
- ability to concentrate on multiple priority activities
- ability to respond appropriately to life-threatening situations
- critical thinking and problem-solving skills
Job Qualifications
- high school diploma required, some college or medical experience preferred
- medical terminology required
- computer proficiency required
- knowledge of Microsoft applications required
- excellent telephone etiquette
- excellent organizational skills
- excellent interpersonal skills
- excellent verbal and written communication skills
- EMT preferred
- previous aviation experience preferred
- previous dispatch experience in EMS, fire, police, or air medical preferred
- Certified Flight Coordinator Certification preferred but must obtain within one year of hire
Job Duties
- assist all facilities with transfer process and paperwork
- set up transport efficiently and timely
- dispatch First Flight professionally and proactively
- communicate with administrative staff, floor directors, and medical teams regarding transfers and admissions
- document and maintain accurate patient data and scheduling information
- problem solve basic hardware and software issues
- initiate and follow through with performance improvement techniques
- coordinate with patient logistics team on all transfers
- obtain correct coordinates and input information into AeroMed
- secure OCC number before flights lift off
- page required specialty teams
- track flights using Outerlink, GSpot or verbal techniques
- relay reports from inbound aircraft to accepting units
- input data into required databases accurately and timely
- report weather turn downs to flight crew and agencies
- follow PAIP guidelines during in-air incidents and coordinate search and rescue
- maintain composure in emergencies and adapt to changes
- communicate with multiple EMS dispatchers for emergency flight requests
- update and monitor statewide EMS system
- maximize reimbursement by utilizing correct transport service requests
- assist with insurance information and transfer system authorizations
- contribute to department operations within budget
- screen direct admits for exceptions
- assist registration with authorization requirements
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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