Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $38,600.00 - $54,300.00
Work Schedule
Flexible
On-call
Weekend Shifts
Night Shifts
Benefits
Travel perks
health benefits
401(k) program
wellness programs
Employee assistance program
Pet insurance
Discounts on hotels cars cruises
Job Description
American Airlines is the world's largest airline, operating an extensive network that spans over 365 destinations with more than 6,800 daily flights. With a dedicated team of over 130,000 employees, American Airlines stands as a powerhouse in the aviation industry committed to delivering exceptional customer service and ensuring the safety and comfort of every passenger. Known for its strong corporate values, the company fosters an inclusive and diverse work environment, supporting employees through various Employee Business Resource Groups and comprehensive wellness programs. The airline provides ample opportunities for growth and development, enabling team members to progress into leadership, corporate roles,... Show More
Job Requirements
- must be at least 20 years of age
- high school diploma or GED equivalent required
- minimum of two years of customer service experience in relevant industries
- height and weight must allow for safe aircraft operation including sitting in a jump seat fastening the harness without modifications and navigating the cabin aisle
- must possess a valid US or foreign passport with applicable visas with documentation valid through at least December 31 2026
- must have legal right to work in the United States and unrestricted ability to travel to served destinations
- must be willing to relocate based on company operational needs with potential bases including BOS CLT DCA DFW LGA LAX MIA ORD PHL or PHX
- must be available to work nights weekends holidays and extended hours
- must be able to report for on-call reserve duty at assigned base which may continue for an undetermined period
- must professionally represent the American Airlines brand in uniform with no visible tattoos no more than one earring per ear and no facial piercings
Job Qualifications
- high school diploma or GED equivalent required
- minimum of two years of customer service experience in industries such as retail hospitality food service education aviation or social services
- strong interpersonal and communication skills
- ability to remain composed under pressure
- proficiency in multiple languages is a plus but not required
- capability to meet strict uniform and appearance guidelines including no visible tattoos no facial piercings and limited earrings
- valid US or foreign passport with applicable visas and legal work authorization in the United States
Job Duties
- ensuring the safety and comfort of every customer consistently following FAA regulations and company procedures
- responding with leadership and composure to emergency and non-emergency situations
- meeting high standards of dependability and professionalism to ensure on-time departures and seamless operations
- demonstrating adaptability and resilience by handling long hours and irregular schedules while staying composed
- adhering to company policies procedures and performance standards including uniform and appearance guidelines
- working independently without direct supervision while remaining a collaborative and dependable member of the flight crew
- providing exceptional in-flight service including serving hot and cold meals beverages and selling onboard products
- handling a wide variety of customer-facing situations with professionalism and care
- operating in diverse global environments including various climates and time zones
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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