Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $36.81
Work Schedule
On-call
Weekend Shifts
Night Shifts
Benefits
starting pay
Travel perks
Health Insurance
Dental Insurance
401(k) program
wellness programs
Employee assistance program
Job Description
American Airlines is one of the world’s leading airlines and a staple in the aviation industry, renowned for delivering exceptional service and connecting people across the globe. With a team exceeding 130,000 members, American Airlines stands as a dynamic and inclusive employer committed to safety, customer service excellence, and career growth. The airline offers access to an extensive global network reaching 365 destinations with more than 6,800 daily flights, making it an exciting and fast-paced environment for professional development. Recognized for its commitment to diversity and inclusion, American Airlines fosters an empowering culture where employees can thrive both personally and... Show More
Job Requirements
- Must be at least 20 years of age
- High school diploma or GED equivalent required
- Minimum of two years of customer service experience in industries such as retail, hospitality, food service, education, aviation, or social services
- Height and weight must allow for safe aircraft operation including the ability to sit in a jump seat and fasten the harness without modifications or extenders
- Navigate throughout the cabin aisle and operate emergency exits
- Possess a valid U.S. or foreign passport with applicable visas valid through at least December 31, 2026
- Legal right to work in the United States and ability to travel unrestricted to/from all states and countries served by American Airlines
- Willingness to relocate based on company’s operational needs
- Must be available to work nights, weekends, holidays, and extended hours as required
- Must be able to report for on call reserve duty at assigned base, which may continue for an undetermined number of years
- Must be able to professionally represent the American Airlines brand while in uniform, including no visible tattoos, no more than one earring per ear, and no facial piercings
- Potential base locations include BOS, CLT, DCA, DFW, LGA, LAX, MIA, ORD, PHL, or PHX
Job Qualifications
- Must be at least 20 years of age
- High school diploma or GED equivalent required
- Minimum of two years of customer service experience in industries such as retail, hospitality, food service, education, aviation, or social services
- Possess a valid U.S. or foreign passport with applicable visas, with all documentation valid through at least December 31, 2026
- Legal right to work in the United States and ability to travel unrestricted to/from all states and countries served by American Airlines
- Willingness to relocate based on company’s operational needs
- Availability to work nights, weekends, holidays, and extended hours as required
- Ability to professionally represent the American Airlines brand while in uniform
- Ability to read, write, make announcements, give emergency orders, and communicate fluently in English
- Strong safety awareness and ability to perform all safety-related procedures
- Must be service-oriented with a commitment to customer satisfaction
- Demonstrate a positive attitude, be self-motivated, and have a desire for success
- Skilled in problem solving and adapting to dynamic environments
Job Duties
- Ensuring the safety and comfort of every customer, consistently following FAA regulations and company procedures
- Responding with leadership and composure to a variety of emergency and non-emergency situations
- Meeting high standards of dependability and professionalism to ensure on-time departures and seamless operations
- Demonstrating adaptability and resilience by handling long hours and irregular schedules, while staying composed in a dynamic environment
- Adhering to company policies, procedures, and performance standards, including uniform and appearance guidelines
- Working independently without direct supervision, while remaining a collaborative and dependable member of the flight crew
- Providing exceptional in-flight service, including serving hot and cold meals/beverages and selling onboard products
- Handling a wide variety of customer-facing situations, both on and off the aircraft, with professionalism and care
- Operating in diverse global environments, including various climates and time zones
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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