Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $35,100.00 - $49,500.00
Work Schedule
Flexible
On-call
Weekend Shifts
Night Shifts
Benefits
Starting pay $36.81 per hour
Travel perks
health benefits
401(k) program
wellness programs
Employee assistance program
Discounts on hotels cars cruises
Job Description
American Airlines is a leading global airline company known for its commitment to safety, customer service, and operational excellence. With a vast network serving over 365 destinations across the world, American Airlines ranks among the largest airlines in the US and internationally. The airline employs over 130,000 team members who contribute to creating exceptional travel experiences and maintaining the highest standards of care and professionalism. American Airlines operates a diverse and vibrant work culture that fosters growth opportunities, leadership development, and a strong sense of community. Their comprehensive benefits, competitive salaries, and commitment to inclusiveness make them an attractive employer... Show More
Job Requirements
- Must be at least 20 years of age
- High school diploma or GED equivalent
- Minimum two years of customer service experience in relevant industries
- Height and weight must allow for safe aircraft operation including ability to sit in jump seat and fasten harness without modifications and navigate cabin aisles and operate emergency exits
- Valid U.S or foreign passport with applicable visas valid through at least December 31 2026
- Legal right to work in U.S and ability to travel unrestricted to all states and countries served by American Airlines
- Willingness to relocate based on company needs
- Available to work nights weekends holidays and extended hours
- Ability to report for on call reserve duty at assigned base
- No visible tattoos
- No more than one earring per ear
- No facial piercings
Job Qualifications
- Must be at least 20 years of age
- High school diploma or GED equivalent required
- Minimum of two years of customer service experience in industries such as retail hospitality food service education aviation or social services
- Possess a valid U.S or foreign passport with applicable visas valid through at least December 31 2026
- Must have the legal right to work in the United States and ability to travel unrestricted to from all states and countries served by American Airlines
- Must be willing to relocate based on company operational needs
- Must be able to report for on call reserve duty at assigned base
- Must be able to professionally represent the American Airlines brand in uniform
- Resiliency to remain composed and adaptable in unexpected challenges
- Ability to manage pressure and maintain calm in high-stress situations
- Dependability to show up on time and perform duties with professionalism
- Strong customer service skills with warmth empathy and attentiveness
- Integrity and ethical decision making even when unobserved
- Ability to read write make announcements give emergency orders and communicate fluently in English
- Strong safety awareness and ability to perform all safety related procedures
- Service oriented with a commitment to customer satisfaction
- Positive attitude self motivated with desire for success
- Skilled in problem solving and adapting to dynamic environments
Job Duties
- Ensuring the safety and comfort of every customer consistently following FAA regulations and company procedures
- Responding with leadership and composure to emergency and non-emergency situations
- Meeting high standards of dependability and professionalism to ensure on-time departures and seamless operations
- Demonstrating adaptability and resilience while handling long hours and irregular schedules
- Adhering to company policies procedures and performance standards including uniform and appearance guidelines
- Working independently without direct supervision while remaining a collaborative and dependable member of the flight crew
- Providing exceptional in-flight service including serving hot and cold meals beverages and selling onboard products
- Handling a wide variety of customer-facing situations with professionalism and care
- Operating in diverse global environments including various climates and time zones
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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