Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,000.00 - $70,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) with Company Match
Profit sharing
travel privileges
Paid training
Job Description
JetBlue Airways is a renowned airline known for its exceptional service and commitment to delivering a superior flying experience. Established as a leading carrier in Boston and recognized as New York's Hometown Airline, JetBlue prides itself on its award-winning customer service, including free Fly-Fi and spacious seating with the most legroom in coach. The company operates with a strong culture built on five core values: Safety, Caring, Integrity, Passion, and Fun. With a dedicated team of over 23,000 Crewmembers, JetBlue is focused on taking care of both its employees and customers, creating an environment that inspires humanity through every interaction.
Show More
Show More
Job Requirements
- High school diploma or equivalent
- Availability to work varied shifts including weekends and holidays
- Ability to pass FAA-mandated safety and training requirements
- Strong communication skills
- Ability to empathize and handle customer concerns effectively
- Willingness to undergo 6-week paid training program
- Legal authorization to work in the United States
Job Qualifications
- High school diploma or equivalent
- Excellent interpersonal and communication skills
- Ability to work flexible hours including weekends and holidays
- Strong customer service orientation
- Ability to handle challenging situations calmly and compassionately
- Willingness to complete FAA-mandated training
- Team player with a positive attitude
Job Duties
- Provide compassionate passenger assistance and customer service
- Ensure safety procedures and FAA regulations are followed
- Greet customers by name and offer personalized support
- Manage challenging situations with empathy and professionalism
- Collaborate with inflight and flight deck crew to ensure safe and timely flights
- Perform service recovery promptly to resolve customer issues
- Participate in a mix of day, night, and multi-day shifts with flexibility
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: