Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,000.00 - $70,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) retirement plan
Profit sharing
travel privileges
Job Description
JetBlue Airways is a renowned airline recognized for its commitment to exceptional customer service, safety, and innovation within the aviation industry. Founded with a mission to 'Inspire Humanity,' JetBlue operates as a leading carrier in key hubs such as Boston and New York and is currently expanding its presence in Houston, TX. With a workforce comprised of over 23,000 dedicated Crewmembers, JetBlue prides itself on a company culture that revolves around five core values: Safety, Caring, Integrity, Passion, and Fun. These values guide every aspect of its operations, ensuring travelers experience a unique blend of comfort, convenience, and hospitality. JetBlue’s... Show More
Job Requirements
- Entry-level experience in customer service or hospitality preferred
- Ability to attend and complete a 6-week paid training program in Orlando, FL
- Flexibility to work varied shifts including weekends and holidays
- Ability to pass background checks and meet FAA security requirements
- Valid identification and eligibility to work in the United States
- Physical ability to perform duties including lifting and standing for extended periods
- Commitment to upholding JetBlue’s safety-first and customer-first culture
Job Qualifications
- High school diploma or equivalent
- Strong interpersonal and communication skills
- Ability to manage stressful situations calmly
- Passion for customer service and hospitality
- Ability to work effectively as part of a team
- Willingness to undergo FAA-mandated training and certification
- Commitment to upholding safety standards and company values
Job Duties
- Greet customers by name and provide attentive passenger assistance
- Ensure passenger safety by adhering to all FAA regulations and emergency procedures
- Manage and resolve challenging customer situations with compassion and professionalism
- Collaborate closely with Inflight and Flight Deck crew to maintain on-time and safe flights
- Provide on-the-spot service recovery to enhance customer satisfaction
- Participate in training programs to master JetBlue’s unique service standards
- Maintain flexibility to work varying shifts including days, nights, weekends, and holidays
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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