Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,000.00 - $70,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Profit sharing
travel privileges
Paid training
Job Description
JetBlue Airways is a prominent airline known for its commitment to providing exceptional customer service and a superior flying experience. Established as New York's Hometown Airline, JetBlue has grown into a leading carrier recognized for innovative amenities such as free Fly-Fi and the most legroom in coach seats. The company's culture is deeply rooted in five core values: Safety, Caring, Integrity, Passion, and Fun. With a team exceeding 23,000 crewmembers, JetBlue emphasizes a supportive work environment where team collaboration and customer care are paramount. The company prides itself on inspiring humanity by delivering a caring and compassionate travel experience that... Show More
Job Requirements
- high school diploma or equivalent
- availability to work flexible shifts including weekends and holidays
- completion of 6-week paid training program at JetBlue University
- ability to pass FAA-mandated safety and medical requirements
- valid government-issued identification
- excellent customer service and communication skills
- ability to manage stressful situations with empathy and composure
Job Qualifications
- high school diploma or equivalent
- excellent interpersonal and communication skills
- ability to work flexible hours including weekends and holidays
- strong customer service orientation
- ability to remain calm and professional in high-pressure situations
- basic understanding of safety protocols or willingness to learn
- teamwork and collaboration skills
Job Duties
- greet customers by name and provide attentive passenger assistance
- manage challenging situations with compassion and professionalism
- perform service recovery on the spot to ensure customer satisfaction
- collaborate with inflight and flight deck crew to ensure safe and on-time flights
- adhere to all FAA-mandated safety procedures and emergency response protocols
- maintain a positive and flexible attitude during day, night, and multi-day shifts
- participate in ongoing training and development to uphold service standards
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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