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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $33,800.00 - $47,600.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical
Dental
Vision
Healthcare advocacy
Employee assistance program
flexible spending accounts
health savings account with annual employer contribution
wellness programs
Paid Time Off
life and accident insurance
voluntary benefits
401(k) plan with 67% match
Short and Long-Term Disability
legal plan
Identity Theft Protection Plans
Pet insurance
Family and Caregiving Support
Job Description
NetJets is a global leader in private aviation, boasting over 60 years of unparalleled experience in providing the highest standards of luxury and safety in air travel. As a pioneer and innovator in the private jet industry, NetJets offers exceptional private travel solutions, characterized by a commitment to safety, personalized service, and reliable global access. Recognized as the benchmark for private aviation, NetJets caters to a discerning clientele by delivering seamless and sophisticated flying experiences. With a rich legacy and an unwavering focus on excellence, the company continues to expand its footprint, connecting clients to destinations worldwide with impeccable attention... Show More
Job Requirements
- Must be a minimum of twenty-one years of age
- High school diploma or equivalent
- 2-4 years of experience in related fields
- Must be able to occupy assigned jumpseat and secure required safety restraints without modification
- Available to work flexible schedules including holidays and weekends
- Able to manage personal rest effectively during tours
- Willing and able to travel away from home for seven or more consecutive days with accommodations provided
- Eligible to obtain necessary airport authority and U.S. Customs security credentials
- Pass all TSA background screenings and obtain airport and U.S. Customs clearances
- Possess valid passport and maintain ability to travel internationally without restriction
- Hold valid state-issued driver's license
- Fluent in reading, writing, and speaking English
- Exhibit polished, service-oriented appearance and demeanor
- Possess superior communication skills under pressure
- Demonstrate sound judgment and decision-making
- Ability to exert required physical force for safety and operations
- Comfortable working around animals
- Maintain required Flight Attendant certification and FAA compliance
- Successful completion of the NetJets Part 135 Flight Attendant Training Program
Job Qualifications
- High school diploma or equivalent
- 2-4 years of experience in flight attendant or luxury service roles
- Prior experience in premium or luxury service industries
- Familiarity with high-touch service environments such as private aviation, yachting, Michelin-starred dining, or concierge services
- Bachelor's degree preferred with a concentration in hospitality, customer service, business, or culinary arts
- Exceptional communication skills
- Proficient in personal computing including Microsoft Office Suite
- Must be fluent in English
- Must hold a valid state-issued driver's license
- Must maintain required Flight Attendant certification and FAA compliance post-hire
- Ability to work flexible schedules including days, nights, weekends, and holidays
- Strong judgment and decision-making abilities
- Demonstrated adaptability and the ability to perform under pressure
Job Duties
- Responsible for the safety and security of all Owners and passengers within the aircraft cabin, ensuring strict adherence to the Flight Attendant Manual (FAM), Service Procedures Checklist, Standard Operating Procedures, and all associated policies
- Conducts thorough interior preflight inspections
- welcomes Owners and guests with warmth and professionalism
- provides personalized briefings and serves as the subject matter expert on all aircraft safety, comfort, and entertainment systems
- Must be able to source high-quality catering from external providers when necessary, ensuring all items meet luxury standards and align with Owner preferences
- Must deliver elevated inflight service, including premium beverage and food presentation, turndown service, and execution of bespoke Owner profiles and detailed service notes
- Must ensure all cabin baggage is correctly and safely stowed in accordance with regulatory and company policies
- Must be capable of conducting flights for Owners traveling with pets or who permit smoking onboard, while maintaining discretion and service excellence
- Must operate effectively within a collaborative team/crew environment, ensuring consistent compliance with all safety and operational protocols, including collaboration with Owner Services, NetJets Service Representatives, and other internal teams
- Acts as a trusted liaison for Owners/passengers and NetJets from arrival at the Fixed Base Operator (FBO) through safe arrival at their destination, ensuring a seamless and luxurious experience throughout
- Proactively communicates any cabin-related maintenance concerns or irregularities to the Pilot in Command for prompt resolution
- Completes all administrative duties, including inventory documentation, service passdowns, and required crew reports with accuracy and attention to detail
- Ensures the aircraft cabin is consistently maintained in a clean and organized state, adhering to company standards
- Leverages innovative thinking to address complex issues, making prompt decisions in dynamic environments to drive successful outcomes
- Performs other duties as assigned depending on specific trip or operational requirements
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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