Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $28.96 - $32.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Free standby travel privileges
Medical insurance
Dental Insurance
Vision Insurance
401k contribution/match program
quarterly and annual bonus plans
Paid Time Off
Job Description
Alaska Airlines and Hawaiian Airlines are two leading carriers in the United States aviation industry, each renowned for delivering exceptional travel experiences that emphasize safety, customer service, and inclusivity. Both companies pride themselves on creating an environment that employees and passengers alike appreciate—an environment where teamwork, commitment to safety, and a passion for service are at the forefront of everything they do. Known for their commitment to providing reliable and hassle-free flights, these airlines operate under shared values that promote a positive, inclusive workplace culture. They continually strive to build an airline people love by prioritizing safety and delivering extraordinary... Show More
Job Requirements
- two years of customer service experience or community service experience
- able to reach 82 vertical inches without shoes
- comfortable being in a swimming pool with a life vest during emergency training and in water during an inflight emergency
- able to properly secure oneself in a jump seat with harness without using a seat belt extension
- able to expeditiously move through the cabin aisle in emergency and non-emergency situations
- able to work in an environment subject to varying climatic conditions and cabin pressurization
- able to stand for up to seventeen hours
- able to lift 35 pounds
- willing and able to serve alcohol
- possess basic technology skills
- ability and willingness to travel extensively and be away from home overnight
- must have high school diploma or equivalent
- must be a U.S. citizen or registered alien with legal right to work
- must possess or obtain a valid passport with appropriate legal documentation
- must be 21 years old at application
- able to read, write and speak English proficiently
- able to complete pre-employment requirements including drug test and background check
- current employees must be in good standing and have one year in current role
- ability to attend FAA-approved intensive unpaid training
- must meet uniform and appearance standards
- able to relocate to designated airline bases
- complete a tuberculosis test
Job Qualifications
- two years of customer service or community service experience
- high school diploma or equivalent
- ability to reach 82 vertical inches without shoes
- comfortable with swimming during emergency training
- ability to secure oneself in a jump seat with harness
- capable of standing for extended periods and able to lift 35 pounds
- willingness to serve alcohol
- basic technology skills to navigate mobile devices
- proficiency in English
- must be at least 21 years old
- U.S. citizenship or legal right to work in the United States
- possession or ability to obtain a valid U.S. or foreign passport with appropriate travel documentation
- ability to pass drug test and background check
- current employees must be in good standing and have at least one year in current role
- ability to attend unpaid FAA-approved intensive training
- must meet uniform and appearance standards
- able to relocate and work from designated bases
- complete tuberculosis (TB) test
Job Duties
- own safety by understanding and complying with all safety regulations
- ensure all safety equipment on aircraft is in working order and execute emergency procedures as needed
- support the safety and security of oneself and other crewmembers while on flights, in airport terminals, and during layovers
- calmly resolve passenger situations including emergencies
- understand and follow company policies and procedures to complete onboard duties
- make empowered decisions to benefit guests
- create an inclusive experience by demonstrating empathy and compassion
- deliver safe, on-time performance managing inflight service flow and guest recognition using mobile devices
- act as a brand ambassador both in uniform and on social media
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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