Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $29.73 - $1.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
401(k)
Employee assistance program
employee discount
Health Insurance
Paid Time Off
Job Description
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, is a leading regional airline company that provides regional flight services under the American Eagle brand. Established in 1998 from the merger of several smaller regional carriers, Envoy Air has grown to become one of the largest regional airlines in the world. Headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago, and Miami, the airline also operates a significant ground handling operation in Los Angeles. Envoy Air prides itself on its commitment to outstanding customer service and operational excellence, serving millions of passengers every year across the American... Show More
Job Requirements
- Minimum age 18
- high school diploma or equivalent
- height between 5'0 and 6'0 without shoes
- able to fit into jump seat harness and seat belt without modification
- valid passport with unrestricted travel rights to all Envoy service countries
- no criminal history for Canada entry within last five years
- effective communication skills
- willingness to work various shifts including nights, weekends, holidays, and trips up to four consecutive overnights
- physical ability to push, pull, twist, turn, and lift
- maintain professional appearance and uniform compliance
- legal right to work in the United States
- valid REAL ID-compliant driver’s license or passport
- proficiency in English
- access to high-speed internet and compatible computer or device
- willingness to relocate immediately after training
- comply with FAA criminal background checks
- meet airport security badge requirements
- no visible tattoos or body art while in uniform
- limited body piercings to single ear only
- no extreme hair or nail styles
- must attend unpaid portions of training in Dallas/Fort Worth
- able to secure appropriate airport authority badges
- availability for mandatory travel
- fulfill Department of Transportation drug and alcohol violation history checks
Job Qualifications
- Minimum age 18
- high school diploma or GED equivalent
- height between 5'0 and 6'0 without shoes
- able to fit into a jump seat harness and seat belt without modification
- possess a valid passport with legal unrestricted travel rights to all countries served by Envoy
- meet requirements to enter and exit Canada with no criminal history in the last five years
- demonstrated ability to communicate clearly and effectively
- willing and able to work a variety of shifts including days, nights, weekends, holidays, and extended trips
- ability to push, pull, twist, turn, and lift equipment, carts, and doors of various weights
- maintain a well-groomed, professional appearance and comply with uniform standards
- possess legal right to work in the United States
- hold a valid, unexpired, and unsuspended REAL ID-compliant state driver's license or passport
- ability to read, write, fluently speak, and understand English
- access to reliable high-speed internet and a device capable of downloading Microsoft Office Suite
- minimum one year hospitality experience in hotel, restaurant, or retail industries
- previous experience in face-to-face public contact positions
- college degree
Job Duties
- Greet, direct, and assist passengers
- provide public announcements
- ensure passenger compliance with all safety requirements and federal regulations
- ensure the safety and comfort of passengers
- demonstrate leadership, confidence, and professionalism in handling various situations including passenger inquiries, operational changes, and emergencies
- provide clear and calm instructions during emergencies and be prepared to rapidly evacuate passengers
- assist passengers with special needs including unaccompanied minors
- effectively diffuse challenging situations involving disorderly, intoxicated, and irate passengers
- care for and assist ill, injured, and incapacitated passengers and may administer first aid as per regulations
- carry out duties in confined spaces of aircraft aisles and galleys
- adapt to frequent changes in work environment such as flight schedules and weather
- complete all responsibilities timely contributing to on-time departures and arrivals
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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