Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $35,200.00 - $49,600.00
Work Schedule
Rotating Shifts
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Employee flight privileges
Training and development programs
Comprehensive health benefits
Life insurance
Paid Time Off
Retirement Plan
Employee assistance program
Job Description
Envoy Air Inc. is a prominent regional airline operating as a wholly owned subsidiary of American Airlines Group. Established in 1998, Envoy Air was formed by merging several smaller regional carriers, resulting in one of the world's largest regional airlines. Envoy Air provides essential regional flight services under the American Eagle brand and manages ground handling services for many flights within the American Airlines Group. The company is headquartered in Irving, Texas, featuring major hubs in Dallas/Fort Worth, Chicago, and Miami, alongside a significant ground handling operation situated in Los Angeles. Envoy Air is dedicated to delivering exceptional service and... Show More
Job Requirements
- Minimum age 18
- high school diploma or GED equivalent
- height between 5'0 and 6'0 without shoes
- must be able to fit into a jump seat harness and seat belt without modification
- must possess a valid passport with the legal right to travel unrestricted to and from all countries served by Envoy
- must meet all requirements to enter and exit Canada including no criminal history within the last five years
- willingness and ability to work a variety of shifts including days, nights, weekends, holidays, and trips up to four consecutive overnights
- ability to push, pull, twist, turn, and lift equipment, carts, and doors of various weights
- maintain a well-groomed, professional appearance and comply with all uniform standards
- possess the legal right to work in the United States
- possess a valid, unexpired, and unsuspended REAL ID-compliant state driver’s license or passport
- ability to read, write, fluently speak and understand English
- access to reliable high speed internet and a computer or device capable of downloading Microsoft Office Suite
- willingness and ability to attend training in Dallas/Fort Worth, TX with portions unpaid
- ability to relocate immediately to an assigned crew base without reimbursement
- must fulfill FAA criminal background checks for airport security identification display areas SIDA if applicable
- must be able to secure appropriate airport and customs security badges if applicable
- tattoos and body art must not be visible in uniform
- body piercings limited to single ear piercings with no visible facial or other piercings
- no extreme hair or nail colors or styles
- government-issued IDs must match passport name
- federal law requires disclosure of DOT drug or alcohol violations or refusals before hiring into safety-sensitive position
Job Qualifications
- Minimum age 18
- high school diploma or GED equivalent
- demonstrated ability to communicate clearly and effectively
- willingness and ability to work a variety of shifts including days, nights, weekends, holidays, and trips lasting up to four consecutive overnights
- ability to push, pull, twist, turn, and lift equipment, carts, and doors of various weights
- must maintain a well-groomed, professional appearance and comply with all uniform standards
- possess the legal right to work in the United States
- possess a valid, unexpired, and unsuspended REAL ID-compliant, state driver’s license or passport
- ability to read, write, fluently speak and understand the English language
- access to reliable high speed internet and a computer or device capable of downloading Microsoft Office Suite
- one year hospitality experience in hotel, restaurant, or retail industries preferred
- previous work experience in positions requiring face-to-face, public contact preferred
- college degree preferred
Job Duties
- Greet, direct, and assist passengers
- provide public announcements
- ensure passenger compliance with all safety requirements and federal regulations
- ensure the safety and comfort of passengers
- demonstrate leadership, confidence, and professionalism while handling various situations including passenger inquiries, operational changes, and emergencies
- provide clear and calm instructions during emergencies and be prepared to rapidly evacuate passengers from an aircraft
- assist passengers with special needs including unaccompanied minors
- effectively diffuse challenging situations involving disorderly, intoxicated, and irate passengers
- care for and assist ill, injured, and incapacitated passengers and may administer first aid in compliance with government and company regulations
- carry out duties in confined spaces of aircraft aisles and galleys
- adapt to frequent changes in the work environment such as flight schedules, variable weather, and environmental conditions
- complete all responsibilities in a timely manner contributing to on-time departures and arrivals
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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