
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $34,100.00 - $48,100.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Training wage
Shared lodging during training
Meals during training
Health Insurance
retirement plans
Employee travel privileges
Paid Time Off
Job Description
Delta Air Lines is one of the leading airlines in the world, well-known for its commitment to connection, customer service, and operational excellence. With service to over 290 destinations across six continents, Delta is recognized as the most awarded airline in the United States. It has received prestigious accolades such as being named one of Fortune's Best Places to Work and Forbes' Best Employers. The company prides itself on fostering an inclusive and dynamic work environment where employees can grow professionally while delivering top-tier service to millions of travelers annually. Delta continues to innovate and expand its global reach, maintaining... Show More
Job Requirements
- High school diploma or equivalent
- Fluent in English
- Able to complete seven consecutive weeks of training in Atlanta, GA
- Flexible availability including early mornings, late nights, overnights, weekends, and holidays
- Valid passport with eligibility to travel internationally
- Capable of physical tasks such as lifting luggage
- Able to work in a fast-paced, team-oriented environment
- Strong communication and problem-solving skills
- Must be punctual and reliable
Job Qualifications
- High school diploma or equivalent
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Ability to remain calm and professional under pressure
- Valid passport and eligibility to travel internationally
- Fluency in English required
- Fluency in a second language required for bilingual positions
- Ability to complete 7 weeks of training in Atlanta, GA
- Capability to work flexible hours including nights, weekends, and holidays
- Ability to perform physical duties such as lifting luggage needed
Job Duties
- Willing to support a global operation working non-traditional business hours ie early mornings, late nights, overnights, weekends, holidays
- Practice safety conscious behaviors in all operational processes and procedures
- Provide exceptional customer service
- Work both independently and as part of a team to accomplish work tasks
- Manage unexpected changes in a time-sensitive and stressful environment
- Answer questions and assist customers when necessary, particularly those with unique needs and circumstances
- Demonstrate consistent punctuality and reliability by reporting to duty as scheduled, regardless of time changes
- Remain adaptable to last-minute schedule adjustments and operational demands to ensure uninterrupted service delivery
- Demonstrate the use of safety and emergency equipment and ensure safety requirements are met
- Administer and coordinate emergency procedures or provide emergency care eg performing CPR and basic first aid when needed
- Respond to and provide clear and accurate directions verbally and/or non-verbally to customers in the event of an emergency
- Make decisions that address issues keeping in line with Delta policies, procedures, and core values
- Prepare, serve, and sell beverages including alcohol and meals which may include beef, pork, seafood, peanuts, etc
- Assist customers in lifting and stowing luggage into overhead bins
- Actively seek to ensure the safety and comfort of customers if an aircraft experiences delays or encounters turbulence
- Regularly make public address and safety announcements in compliance with company and federal standards
- Must be capable of performing duties in changing environments including the physiological affects at altitude
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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