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Flight and Ambulance Communications Center Specialist

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $22.00 - $33.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
continuing education assistance
wellness programs
Employee assistance program

Job Description

Intermountain Health is a leading healthcare provider known for its commitment to excellence and innovation in patient care. Operating as a comprehensive health system, Intermountain Health delivers a diverse range of healthcare services through its network of hospitals, clinics, and specialized facilities, including advanced medical transport services. The organization emphasizes a sustainable culture of wellness that supports the well-being of its patients and staff alike, fostering an environment that values health, security, and engagement. Intermountain Health prioritizes equal employment opportunities and utilizes modern technology, including artificial intelligence, to enhance recruitment processes and match candidates to suitable roles effectively. This forward-thinking... Show More

Job Requirements

  • Minimum high school diploma or equivalent
  • demonstrated dispatch experience with 911 public safety, EMS agency or Health Unit Coordinator, experience in a hospital environment
  • intermediate computer proficiency
  • typing speed minimum 40 wpm

Job Qualifications

  • Demonstrated dispatch experience with 911 public safety, EMS agency or Health Unit Coordinator, experience in a hospital environment
  • intermediate computer proficiency
  • typing speed minimum 40 wpm
  • one year dispatch experience with 911 public safety, EMS agency, Health Unit Coordinator, or other experience in a hospital environment
  • demonstrated experience working in a clinical setting such as medical assistant, CNA, technician, EMT or paramedic
  • ability to perform complex tasks, prioritize multiple requests and manage patient transport in a fast-paced environment
  • excellent customer service skills
  • strong verbal and written communication
  • basic medical terminology
  • previous experience with FAA, FCC, CAMTS regulations and requirements in a medical transport communications center environment

Job Duties

  • Receives incoming patient transport requests in a hospital or pre-hospital setting
  • coordinates the closest, safest, and most appropriate asset for transport, while following all appropriate guidelines, policies, and protocols
  • facilitates positive relationships with referring and receiving facilities to ensure a safe, coordinated, and expeditious response for emergency services
  • demonstrates a clear understanding of policies and procedures and executes them as necessary
  • ensures accuracy and completion of transport documentation
  • participates in continuing education and required certification
  • participates in system-wide quality improvement efforts to continuously review, evaluate and revise processes for continued improvement

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.

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