The Hertz Corporation logo

The Hertz Corporation

Flexible Customer Service Associate

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Exact $22.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Retirement Plan
401(k) Plan
Paid parental leave
Employee assistance program
Educational Reimbursement
Pet insurance
legal and identity theft insurance
critical illness insurance
Theme park ticket discounts
Gym discounts

Job Description

The Hertz Corporation is a global leader in car rental services, operating a network of approximately 9,700 corporate and franchisee locations across North America, Europe, the Caribbean, Latin America, Africa, the Middle East, Asia, Australia, and New Zealand. Known for its quality service and wide availability, Hertz is one of the largest and most recognized brands in the airport general use vehicle rental industry worldwide. In addition to its flagship Hertz brand, the company also operates the Dollar Car Rental and Thrifty Car Rental brands, offering customers a broad range of rental options tailored to various needs and preferences. Hertz... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum customer service experience preferred
  • Ability to communicate effectively both orally and in writing
  • Physically capable of performing job-related activities such as lifting and standing for extended periods
  • Proficiency in using office and communication equipment
  • Willingness to work a flexible schedule
  • Valid driver’s license and clean driving record

Job Qualifications

  • Strong oral and written communication skills
  • Demonstrated ownership, accountability, and initiative
  • Ability to perform essential functions such as sitting, standing, walking, bending, twisting, climbing, driving, pushing, pulling, speaking, hearing, writing, lifting, seeing, and reading
  • Knowledge of equipment operation including computer terminal, telephone, calculator, copier, and fax machine

Job Duties

  • Consult with customers on their rental
  • Maximize revenue opportunities by actively offering products and services
  • Overcome customer objections
  • Provide world-class customer service and sales support
  • Shuttle customers between locations
  • Prepare vehicles for customer pick-up including cleaning, assessing damage, fueling, and refilling fluids

Job Qualifications

Experience

No experience required

Job Location