Job Overview
Employment Type
Temporary
Full-time
Compensation
Type:
Hourly
Rate:
Range $31.25 - $42.79
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
health care flexible spending account
Dependent Care Flexible Spending Account
Life insurance
Disability insurance
accident insurance
Paid parental leave
401(k) Plan
stock purchase plan
employee assistance plan
Paid Time Off
Commuter Benefits
Childcare discounts
Job Description
Marriott International, headquartered at 7750 Wisconsin Ave, Bethesda, Maryland, is the world's largest hotel company known for its extensive portfolio of brands and commitment to delivering exceptional guest experiences. As a global leader in the hospitality industry, Marriott continuously strives to foster an inclusive environment where associates from diverse backgrounds can thrive and grow professionally. This commitment is reflected in their comprehensive benefits and progressive workplace policies, including a hybrid work environment for headquarters employees and flexible remote working options for candidates located farther from Bethesda. Marriott values a culture defined by purpose, belonging, and personal growth, offering numerous opportunities... Show More
Job Requirements
- High school diploma or GED
- Minimum two years of experience in spa, guest services, or related professional area
- Ability to travel 100 percent of the time
- Strong leadership and management skills
- Excellent communication skills
- Capability to handle guest complaints and resolve employee issues
- Knowledge of budget management and payroll processes
- Ability to maintain cleanliness and inventory within budget constraints
- Must be able to work full time
- Temporary position availability
- Ability to work remotely with travel
Job Qualifications
- High school diploma or GED
- Two years experience in spa, guest services, or related professional area
- Knowledge of budget comprehension and financial management
- Experience in customer service and employee supervision
- Ability to manage inventory and maintain cleanliness standards
- Strong communication and interpersonal skills
- Ability to handle guest complaints effectively
- Experience in conducting training and staff development
- Capability to participate in employee recognition and discipline processes
- Proficient in maintaining collaborative team environments
Job Duties
- Assumes responsibilities of Spa Director in their absence
- Ensures all employees have proper supplies, equipment and uniforms
- Manages supplies and equipment inventories within budget
- Maintains cleanliness of spa and related areas and equipment
- Sets a positive example for guest relations
- Interacts with guests to obtain feedback on product quality and service levels
- Handles guest problems and complaints
- Empowers employees to provide excellent customer service
- Solicits employee feedback and addresses employee problems or concerns
- Observes service behaviors of employees and provides feedback
- Participates in progressive discipline procedures
- Conducts employee training and orientation
- Supports ongoing training initiatives
- Establishes and maintains collaborative relationships with employees
- Assists Spa Director in managing day-to-day spa operations
- Reviews comment cards and guest satisfaction results with employees
- Emphasizes guest satisfaction during all departmental meetings
A simple hiring platform for hospitality businesses.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: