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FLEX OSR Event Manager, In-Market (San Francisco)
Job Overview
Employment Type
Temporary
Full-time
Compensation
Hourly
Range $30.29 - $39.90
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid parental leave
Flexible spending account
Employee assistance program
Childcare discounts
401(k) Plan
stock purchase plan
Commuter Benefits
Paid Time Off
Job Description
Marriott International is the world's largest hotel company, renowned globally for its extensive portfolio of hotel brands and properties. As a leader in the hospitality industry, Marriott operates more hotels than any other company, offering unparalleled opportunities for professional development and growth to its associates. With a commitment to a diverse and inclusive work environment, Marriott cherishes the unique backgrounds, talents, and experiences that its team members bring to the organization. The company fosters an environment where innovation, respect, and collaboration are fundamental, aligning with its goal to provide exceptional guest experiences and maximize operational excellence across all properties.
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Job Requirements
- candidate must reside in san francisco bay area or designated market
- high school diploma or equivalent or relevant associate degree
- availability to travel as operational needs arise
- ability to work remotely and be flexible with work location
- temporary position willingness
- strong organizational and problem-solving skills
Job Qualifications
- high school diploma or ged
- two years experience in event management or related professional area
- alternatively, two-year degree in hotel and restaurant management, hospitality, business administration, or related major with no experience required
- ability to manage multiple events of average to large size
- excellent communication and interpersonal skills
- experience in customer service
- leadership and team management skills
- proficiency in event planning and coordination
- ability to travel as necessary
- judgment to integrate current trends in event management
Job Duties
- prepares event documentation and coordinates with sales and property departments
- manages event logistics to ensure seamless event progression
- greets customers during event phases and coordinates hand-off to event operations team
- manages group room blocks and meeting spaces
- identifies and resolves operational challenges
- leads pre-event and post-event meetings
- acts as liaison between field salesperson and customer
- participates in customer site inspections
- assists with sales and revenue forecasting
- up-sells products and services
- reviews billing accuracy with clients
- delivers and encourages excellent customer service
- handles guest complaints and problems
- oversees customer experience from file turnover to post-event
- solicits feedback to improve event planning experience
- conducts human resources activities like reviewing guest satisfaction and providing employee feedback
- supports corrective action plans to improve service
- coordinates event details verbally and in writing
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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